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Use radiotelephony in the aviation environment

URN: PPLAOG59
Business Sectors (Suites): Aviation Operations on the Ground
Developed by: People 1st
Approved on: 2021

Overview

This standard it is about the use of radiotelephony in the aviation environment. You must be able to select the required radio equipment for the task, checking it is operational and using the radio equipment according to your organisation's procedures, airport/airfield standards and relevant legal requirements. This involves understanding aviation terminology and phrases used in the communication process of the airport/airfield. This also involves being able to respond to radio equipment and communication failures and use radio equipment in emergencies.

This standard is for those who work at airports who use fixed and portable radio communication equipment as part of their role

When you have completed this standard, you will be able to demonstrate your knowledge of and ability to:
• Use radiotelephony in the aviation environment

Performance criteria

You must be able to:

1. Select the radio equipment required for the task in line with organisational procedures 2. Check your radio equipment and confirm it is operational and functions in line with your organisation's procedures and airport/airfield standards 3. Report and/or record identified radio equipment faults in line with your organisation's procedures 4. Operate the radio equipment selected for the task in line with your organisation's procedures, airport/airfield standards and relevant legal requirements 5. Use the required standard terms and phrases when engaged in radio communication in line with your organisation's procedures, aerodrome airport/airfield standards and relevant legal requirement  6. Engage in a sequence of radio communication involving the passing and receipt of information and confirmation using read-back 7. Validate unclear communication in line with your organisation's procedures, airport/airfield standards and relevant legal requirements 8. Respond to a communication or radio equipment failure in line with your organisation's procedures, airport/airfield standards and relevant legal requirements 9. Carry out free-ranging as required in accordance with your organisation's procedures, airport/airfield standards and relevant legal requirements

Knowledge and Understanding

You need to know and understand:

1. Your organisation’s procedures, airport/airfield standards and relevant legal requirements for using radiotelephony in the aviation environment 2. How to select the required radio equipment for the task and check it is operational and functioning according to organisational procedures and airport/airfield standards 3. The operating functions of the radio 4. The frequency/channel(s) setting required for the task 5. Your organisations procedures for reporting and recording radio equipment faults 6. The standard terms and phrases to use in your airport/airfield when engaged in radio communication 7. Methods for constructing communication, requesting repetition, correcting and confirming information communicated via radiotelephony 8. The types of causes and potential consequences of break downs in communication and your organisations’ procedures for responding to radio or communication failure 9. The importance of following your organisation’s procedures and complying with airport/airfield procedures and relevant legal requirements for communicating via radiotelephony at all times 10. Your organisation’s and airport/airfield low visibility procedures and the restrictions imposed upon airport/airfield movements and communication  11. Your organisation's procedures and airport/airfield standards and relevant legal requirements for responding to a communication or radio equipment  12. Your organisation’s procedures and airport/airfield standards for using radiotelephony in the event of an emergency 13. The areas of the airport/airfield where communication via radiotelephony is restricted e.g. instrument landing system (ILS) and critical zones

Scope/range

Radio equipment includes:
a) Fixed
b) Portable

Operating functions of the radio include:

a) Power
b) Volume control
c) Transmission button
d) Frequency selection
e) Squelch

Terms and phrases include:

a) Transmission terminology for letters, numbers and time
b) Standard words, prowords and phrases relative to your role, including emergency phraseology
c) Calls signs relative to your role (e.g. aircraft call signs, aeronautical stations, departments, individuals)
d) Phraseology specific to the task being performed

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

ILS
Instrument landing system

Aviation terms, phrases and hand signals have been standardised to improve communication and safety across the global aviation industry. The International Air Transport Association (IATA) set out the standard for nonverbal communication and guidance signals in the IATA Standards in the Airport Handling Manual (AHM) and IATA Ground Handling Manual (IGOM). The International Civil Aviation Organisation (ICAO) set out the common language used for verbal communication including radiotelephony, the phonetic alphabet and phraseology to be used.

Your Organisation**
Your organisation is the organisation you work for or are contracted to and may be an airline, an airport or airfield, ground handler, service provider or another related agency.
 


Links To Other NOS

External Links

Version Number

2

Indicative Review Date

2026

Validity

Current

Status

Original

Originating Organisation

GoSkills

Original URN

GSKAOG59

Relevant Occupations

Transport Drivers and Operatives, Transport Operations and Maintenance

SOC Code

8233

Keywords

radiotelephony, radio, terminology, airport