Take action to deal with incidents in aviation security
URN: PPLAGSO15
Business Sectors (Suites): Aviation Ground Security Operations
Developed by: People 1st
Approved on:
2021
Overview
This standard is about taking action to deal with incidents which can occur in aviation security including security threats, security emergencies and actual and suspected security breaches. The action you take must be in line with your organisation’s procedures and must always be within your ability and authority. In situations outside your training or authority you will know where and how to get help, for example, the emergency services, colleagues, other departments and organisations which provide help. You should also be able to report details of incidents in aviation security and any action you have taken.
This standard is for those undertaking aviation ground security activities.
When you have completed this standard, you will be able to demonstrate your knowledge of and ability to:
• Take action to deal with incidents in aviation security
Performance criteria
You must be able to:
1. Identify the type of incident in aviation security
2. Take action to deal with and report incidents in aviation security in line with your organisation’s procedures and relevant legislation
3. Maintain your own, customers’ and colleagues’ health, safety and welfare when taking action to deal with incidents in aviation security
4. Communicate with colleagues during an incident using required terminology
5. Escalate incidents that are outside the limits of your job role or training in line with your organisation’s procedures
6. Complete, record and, store records of incidents in line with your organisation’s procedures and current data protection legislation
Knowledge and Understanding
You need to know and understand:
1. The possible types of incidents you may have to deal with in aviation security
2. Your organisation’s procedures and relevant legal requirements for dealing with and reporting incidents
3. The action you can take and are authorised to take when dealing with incidents in aviation security
4. How to maintain your own, customers’ and colleagues’ health, safety and welfare when taking action to deal with incidents in aviation security
5. The terminology to use with colleagues when taking action to deal with incidents in aviation security
6. When and how to escalate incidents in aviation security
7. Your organisation’s procedures and current data protection legislation for completing, recording and storing records of incidents
Scope/range
Incidents include:
a) Security threats e.g. external threat, insider threat, suspect or unattended baggageb) Security emergencies e.g. evacuation, in the terminal or airfieldc) Actual and potential security breaches e.g. customer or staff behaviour, restricted or prohibited items
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Your Organisation**
This is the company you work for or are contracted to.
Organisation’s Procedures**
These are the procedures your organisation has in place to ensure compliance with relevant rules, regulations, instructions, policies, procedures, legislation and laws relevant to the activity.
Colleagues(s)**
Colleague(s) include your co-workers, supervisors or managers, and possibly trainees. They may also be known as internal customers.
Customer(s)**
In the aviation security environment this includes any person who passes through or has the potential to pass through a defined aviation security area, examples could include internal customers such as colleagues, line manager, trainees or external customers such as passengers, suppliers, contractors, visitors, staff, compliance authorities etc.
Links To Other NOS
External Links
Version Number
2
Indicative Review Date
2026
Validity
Current
Status
Original
Originating Organisation
GoSkills
Original URN
GSKAGSO15
Relevant Occupations
Elementary Security Occupations, Transport Operations and Maintenance
SOC Code
9231
Keywords
Incident, accident, emergency, security, breach, health, safety