Deal with customers across a language divide Legacy
URN: PPL2GEN9L
Business Sectors (Suites): Hospitality Generics
Developed by: People 1st
Approved on:
2021
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2021
Validity
Legacy
Status
Tailored
Originating Organisation
Original URN
Relevant Occupations
Bar Staff, Housekeeper, Receptionist, Room Attendant (housekeeping), Team Member, Waiter/Waitress
SOC Code
9265
Keywords
deal, customers, language divide, communication, communication difficulties