Maintain customer service through effective handover Legacy
URN: PPL2GEN11L
Business Sectors (Suites): Hospitality - Generics
Developed by: People 1st
Approved on:
2021
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2021
Validity
Legacy
Status
Tailored
Originating Organisation
Original URN
Relevant Occupations
Bar Staff, Chamber Maid, Housekeeper, Receptionist, Room Attendant (housekeeping), Team Member, Volunteer Co-ordinators, Waiter/Waitress
SOC Code
4216
Keywords
customer service, effective handover, team work, handover, shift handover