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Manually lift and handle goods and materials safely in a retail organisation

URN: PPL.E104
Business Sectors (Suites): Retail
Developed by: People 1st
Approved on: 2025

Overview

This standard is about manually lifting and handling goods and materials safely in your retail organisation without injuring yourself or other people.

This standard is for staff who carry out manual handling activities
When you have completed this standard you will be able to demonstrate your understanding of and ability to:

  • Manually lift and handle goods and materials safely in a retail organisation

Performance criteria

You must be able to:

  1. take suitable safety measures before manually lifting and handling goods and materials to protect yourself and other people following your workplace procedures and relevant legislation
  2. follow relevant legislation or your workplace procedures for manual handling of goods and materials
  3. use approved manual handling techniques whilst also following yourworkplace procedures
  4. check that any equipment needed is fit for purpose
  5. use moving and handling equipment in line with your workplace procedures, relevant legislation and manufacturers' instructions
  6. plan a safe and efficient route for moving goods following your workplace procedures
  7. follow your workplace procedures and relevant legislation when requesting help from others in moving and handling operations

Knowledge and Understanding

You need to know and understand:

  1. how to find out what goods and materials are suitable for manual handling
  2. how to identify the weight of the loads being lifted
  3. your workplace procedures on weight limits for manual handling goods and materials
  4. approved techniques for manual handling
  5. your workplace guidelines and manufacturers' instructions for using moving and handling equipment
  6. why routes must be planned when moving goods
  7. how to plan the route when moving goods, including the types of obstacles to look for and how to remove or avoid them
  8. how using unsafe techniques for manual handling can affect yourself, the people assisting in a lift and others close by

Scope/range

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

Links To Other NOS

External Links

Version Number

3

Indicative Review Date

2030

Validity

Current

Status

Original

Originating Organisation

Skillsmart Retail

Original URN

SSR.E104

Relevant Occupations

Elementary Goods Storage Occupations, Elementary Occupations, Manager, Owner/Manager, Retail and Commercial Enterprise, Retailing and Wholesaling, Sales and Customer Services Occupations, Sales Assistants and Retail Cashiers, Warehouse and Distribution

SOC Code

7111

Keywords

Retailing; retailers; lifts; lifting; handles; handling; moves; moving; items; products; produce; stock; materials; safety; health