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Maintain health and safety procedures in a retail organisation

URN: PPL.E103
Business Sectors (Suites): Retail
Developed by: People 1st
Approved on: 2025

Overview

This standard is about following your retail organisation's procedures for maintaining health and safety whilst working in ways that protect other people. It also covers rest times whilst you are still at your workplace premises.

This standard is for all staff.

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

  • Maintain health and safety procedures in a retail organisation

Performance criteria

You must be able to:

  1. follow and maintain your workplace procedures and relevant legislation requirements for reducing health and safety risks as far as possible during all work activities
  2. maintain the health and safety of yourself, customers, visitors and other staff at all times when you are on your workplace premises.
  3. use safety equipment following your workplace procedures, manufacturer’s instructions and relevant legislation requirements
  4. follow workplace procedures to obtain advice and help from the right people when concerned about your ability to work safely

Knowledge and Understanding

You need to know and understand:

  1. the types of health and safety risk that can arise in your workplace
  2. your workplace procedures and relevant legislation requirements for reducing health and safety risks as far as possible during work activities
  3. how to maintain the health and safety of yourself, customers, visitors and other staff at all times
  4. why you are required to follow safe working practices at all times whilst still on your workplace's premises
  5. what can happen to yourself and to your workplace if health and safety procedures are not followed
  6. the purpose of different types of safety equipment, when it is appropriate to use and how to use it
  7. your workplace procedures for using safety equipment
  8. who can provide advice and help when concerned about your ability to work safely

Scope/range

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

Links To Other NOS

External Links

Version Number

3

Indicative Review Date

2030

Validity

Current

Status

Original

Originating Organisation

Skillsmart Retail

Original URN

SSR.E103

Relevant Occupations

Elementary Sales Occupations, Owner/Manager, Retail and Commercial Enterprise, Retailing and Wholesaling, Sales and Customer Services Occupations, Sales Assistants and Retail Cashiers, Team Leader

SOC Code

7111

Keywords

Retailing; retailers; protects; protecting; safeguards; safeguarding; works; working