Maintain health and safety procedures in a retail organisation
URN: PPL.E103
Business Sectors (Suites): Retail
Developed by: People 1st
Approved on:
2025
Overview
This standard is about following your retail organisation's procedures for maintaining health and safety whilst working in ways that protect other people. It also covers rest times whilst you are still at your workplace premises.
This standard is for all staff.
When you have completed this standard you will be able to demonstrate your understanding of and ability to:
- Maintain health and safety procedures in a retail organisation
Performance criteria
You must be able to:
- follow and maintain your workplace procedures and relevant legislation requirements for reducing health and safety risks as far as possible during all work activities
- maintain the health and safety of yourself, customers, visitors and other staff at all times when you are on your workplace premises.
- use safety equipment following your workplace procedures, manufacturer’s instructions and relevant legislation requirements
- follow workplace procedures to obtain advice and help from the right people when concerned about your ability to work safely
Knowledge and Understanding
You need to know and understand:
- the types of health and safety risk that can arise in your workplace
- your workplace procedures and relevant legislation requirements for reducing health and safety risks as far as possible during work activities
- how to maintain the health and safety of yourself, customers, visitors and other staff at all times
- why you are required to follow safe working practices at all times whilst still on your workplace's premises
- what can happen to yourself and to your workplace if health and safety procedures are not followed
- the purpose of different types of safety equipment, when it is appropriate to use and how to use it
- your workplace procedures for using safety equipment
- who can provide advice and help when concerned about your ability to work safely
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
3
Indicative Review Date
2030
Validity
Current
Status
Original
Originating Organisation
Skillsmart Retail
Original URN
SSR.E103
Relevant Occupations
Elementary Sales Occupations, Owner/Manager, Retail and Commercial Enterprise, Retailing and Wholesaling, Sales and Customer Services Occupations, Sales Assistants and Retail Cashiers, Team Leader
SOC Code
7111
Keywords
Retailing; retailers; protects; protecting; safeguards; safeguarding; works; working