Develop effective relationships with customers within a retail organisation

URN: PPL.D002
Business Sectors (Suites): Independent retailers
Developed by: People 1st
Approved on: 2022

Overview


Performance criteria

You must be able to:


Knowledge and Understanding

You need to know and understand:


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number


Indicative Review Date

2022

Validity

Current

Status

Original

Originating Organisation


Original URN


Relevant Occupations

Area Manager, Manager, Managers and Senior Officials, Managers in Distribution, Storage and Retailing, Retail and Commercial Enterprise, Retailing and Wholesaling

SOC Code

7131

Keywords

Retailing; retailers; SMEs; small-medium enterprises; small medium enterprises; small enterprises; medium enterprises; independents; develops; developing; devises; devising; creates; creating; encourages; encouraging; effectively; efficiently; personal