Evaluate takings practices and procedures in a retail organisation

This standard is about evaluating takings practices and procedures in a retail organisation and how they are processed by staff at point of sale.
It also involves identifying any problems and sorting these out promptly.
Takings practices include interim and final takings sampling.

This standard is for staff with responsibility for evaluating takings practices and procedures.

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

• Evaluate takings practices and procedures in a retail organisation

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1. check that staff consistently carry out takings practices and procedures following your workplace procedures
2. identify and resolve any problems with takings practices and procedures following your workplace procedures
3. check payment processes and transaction procedures to make sure they follow your workplace procedures
4. check that control and review systems are providing up-to-date and accurate information following your workplace procedures
5. deal with any identified problems, or refer them to the correct person to resolve when problems are beyond your limits of authority following your workplace procedures
6. evaluate the takings practices and procedures and report findings to the correct person following your workplace procedures

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1. the purpose of takings practices and procedures and what they are designed to achieve
2. how the way that payment transaction procedures are carried out can affect your workplace reputation
3. your workplace takings procedures, including safety and security arrangements
4. the control systems available and the information they provide
5. how to collect and interpret information about takings
6. how to check takings practices and procedures
7. types of problems with takings that staff need to be aware of
8. how to resolve problems with takings
9. the limits of your authority for resolving problems with takings
10. how to report the evaluation on takings practices and procedures

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3

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2030

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Current

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Original

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Skillsmart Retail

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SSR.C309

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Retail and Commercial Enterprise, Retailing and Wholesaling, Sales and Customer Services Occupations, Sales Assistants and Retail Cashiers

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7111

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Retailing; retailers; evaluates; evaluating; assesses; assessing; cash; cards; tills; checkouts; check-outs; point of sales; point-of-sales; POS

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