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Keep stock available, correctly priced and maintain quality of stock in a retail organisation

URN: PPL.C303
Business Sectors (Suites): Retail
Developed by: People 1st
Approved on: 2025

Overview

This standard is about making sure that stock is kept available, correctly priced and maintained for quality. It also includes making sure that displays are kept in an attractive condition. Specialist visual merchandising skills are not required.

This standard is for staff who are responsible for keeping stock available.
When you have completed this standard you will be able to demonstrate your understanding of and ability to:

  • Keep stock available, correctly priced and maintain quality of stock in a retail organisation

Performance criteria

You must be able to:

  1. make sure that stock replenishment plans are up-to-date and realistic following your workplace procedures
  2. keep stock available at all times, where possible, following workplace procedures
  3. collect and record correct information on price changes following your workplace procedures
  4. give accurate, up-to-date price information to the staff who require it following your workplace procedures
  5. check price marking regularly and promptly sort out any pricing problems identified following your workplace procedures and relevant legislation
  6. maintain quality of stock following your workplace procedures
  7. deal with out-of-date or deteriorating stock in line with your workplace procedures and any relevant legislation
  8. identify realistic ways of improving how stock is organised and presented through discussions with staff and following your workplace procedures
  9. obtain permission from the correct person, where necessary, to improve the way stock is organised and presented following your workplace procedures
  10. follow your workplace procedures and relevant legislation at all times when replenishing, pricing and maintaining quality of stock

Knowledge and Understanding

You need to know and understand:

  1. why it is important to keep stock available
  2. why it is important that stock replenishment plans are up to date and realistic
  3. how to collect and record information about prices
  4. why it is important to record price changes accurately including the relevant legislation requirements
  5. how to check pricing and price marking, correct mistakes and change prices following your workplace procedures
  6. how to check stock rotation and maintain the quality of goods on display
  7. what can happen to stock that is not stored correctly or renewed as required
  8. how to replenish and rotate stock and deal with sub-standard goods following your workplace procedures and relevant legislation requirements
  9. why it is important to follow your workplace procedures and relevant legislation whilst replenishing, pricing and maintaining quality of stock

Scope/range

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

Links To Other NOS

External Links

Version Number

3

Indicative Review Date

2030

Validity

Current

Status

Original

Originating Organisation

Skillsmart Retail

Original URN

SSR.C303

Relevant Occupations

Managers and Senior Officials, Managers in Distribution, Storage and Retailing, Retail and Commercial Enterprise, Retailing and Wholesaling, Sales and Customer Services Occupations, Sales Assistants and Retail Cashiers

SOC Code

7111

Keywords

Retailing; retailers; keeps; keeping; produce; items; goods; stocks; materials; maintains; maintaining; shelf filling; facing up; shelf fills; faces up; facing-up; faces-up; face-up; replenishes; replenishing; rotates; rotating; refreshes; refreshing