Evaluate and improve retail displays

URN: PPL.C234
Business Sectors (Suites): Retail
Developed by: People 1st
Approved on: 2025

Overview

This standard is about evaluating finished retail displays to see if they are suitable, easy to reach, safe and secure, sorting out any problems you identify and then considering how they could be improved.

This standard is for staff who are responsible for retail display staff or those who have been allocated retail display responsibilities.

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

  • Evaluate and improve retail displays

Performance criteria

You must be able to:

  1. check that all the parts of retail displays are suitable for the purpose of the retail display following your workplace procedures
  2. check that retail displays meet requirements for easy access, safety and security following your workplace procedures and relevant legislation
  3. identify safety and security risks to retail displays and choose suitable ways of reducing risks following your workplace procedures and relevant legislation
  4. consider how retail displays look from all the directions from which customers will approach them
  5. encourage colleagues to provide constructive comments about retail displays
  6. evaluate retail displays against your workplace requirements
  7. make any authorised improvements promptly that are required to achieve the required visual effects and to make retail displays safe and secure following your workplace procedures and relevant legislation
  8. check regularly retail displays' visual effects following your workplace procedures
  9. report promptly to the correct person any problems and risks following your workplace procedures

Knowledge and Understanding

You need to know and understand:

  1. how to decide if items are suitable for retail displays when following your workplace procedures and relevant legislation
  2. how to identify risks to items and measures to protect them when following your workplace procedures and relevant legislation
  3. how to evaluate the visual effect of retail displays
  4. how to make adjustments and improvements to retail displays
  5. how to use scale when creating visual effects
  6. why retail displays need to be evaluated and improved
  7. how light, colour, texture, shape and dimension combine to achieve the visual effects required for retail displays
  8. different approaches to using retail displays for different types of merchandise
  9. the dressing techniques for different types of merchandise
  10. how to identify the purpose of retail displays
  11. your workplace’s retail display procedures
  12. the types of risk retail displays face, why these risks must be reduced as far as possible and how to do so
  13. the reporting arrangements for resolving problems and reducing risks
  14. the levels of your authority to change retail displays

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS

PPL.C232 Dress in-store retail displays to guidelines
PPL.C233 Dress window displays following a retail organisation's guidelines


External Links


Version Number

3

Indicative Review Date

2030

Validity

Current

Status

Original

Originating Organisation

Skillsmart Retail

Original URN

SSR.C234

Relevant Occupations

Retail and Commercial Enterprise, Retailing and Wholesaling, Sales and Customer Services Occupations, Sales Assistants and Retail Cashiers, Merchandiser

SOC Code

7111

Keywords

Retailing; retailers; design briefs; designs; evaluates; evaluating; assesses; assessing; improves; improving; adjusts; adjusting; visual merchandising