Back

Package goods for customers in a retail organisation

URN: PPL.C101
Business Sectors (Suites): Retail
Developed by: People 1st
Approved on: 2025

Overview

This standard is about packaging goods for customers in a retail organisation. This can be to make the goods look more attractive or to protect goods from damage.

This standard is for staff who package goods for customers.

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

  • Package goods for customers in a retail organisation

Performance criteria

You must be able to:

  1. find out what goods need packaging for customers
  2. choose packaging materials for the goods that meet relevant legislation requirements and your workplace procedures
  3. gather the right quantities of packaging materials and the correct tools for the job following your workplace procedures
  4. use tools safely following legislation and your workplace procedures
  5. cause as little wastage as possible
  6. protect goods from damage while packaging them
  7. close and seal packages neatly following your workplace procedures
  8. package goods within the time limits allowed following your workplace procedures
  9. follow your workplace procedures to store materials and tools correctly and promptly after use
  10. follow legislation and your workplace procedures to recycle waste and dispose of non-recyclable waste correctly and promptly

Knowledge and Understanding

You need to know and understand:

  1. the relevant legislation and your workplaces's procedures relating to the types of packaging provided to customers
  2. how goods can get damaged without the correct packaging to protect them
  3. types of packaging material used in your workplace and their uses
  4. tools to use for packaging goods and how to use them effectively and safely following legislation and your workplace procedures
  5. how to handle the goods that require wrapping without damaging them
  6. your workplace procedures on where packaging materials and tools are stored, and why they should be put away promptly after use
  7. why wastage should be minimised when packaging goods, and how to do this
  8. your workplace procedures on where and how to dispose of recycling and non-recyclable waste, and why this should be done promptly

Scope/range

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

Links To Other NOS

External Links

Version Number

4

Indicative Review Date

2030

Validity

Current

Status

Original

Originating Organisation

Skillsmart Retail

Original URN

SSR.C101

Relevant Occupations

Elementary Occupations, Elementary Sales Occupations, Manager, Owner/Manager, Retail and Commercial Enterprise, Retailing and Wholesaling, Team Leader

SOC Code

7111

Keywords

Retailing; retailers; packs; packing; packages; packaging; wraps; wrapping; items; products; produce