Manage staff and maintain stock in a storage facility in a retail organisation

URN: PPL.B302
Business Sectors (Suites): Retail
Developed by: People 1st
Approved on: 2025

Overview

This standard is about managing staff and maintaining stock in a storage facility.

This standard is for owners, managers and team leaders.

When you have completed this standard you will be able to demonstrate your understanding of and ability to:

  • Manage staff and maintain stock in a storage facility in a retail organisation

Performance criteria

You must be able to:

  1. follow your workplace procedures and relevant legislation to organise your workplace's storage facilities to take account of day-to-day work, safety requirements and the need to keep goods secure and in a saleable condition
  2. give staff accurate, up-to-date information and training so they can use the storage system securely, safely and in line with relevant legislation and your workplace requirements
  3. follow your workplace procedures and relevant legislation to give staff clear roles and responsibilities for storing and moving goods and check they understand these roles and responsibilities
  4. develop and update plans to cope with storage problems in your workplace’s storage facility
  5. manage staff to ensure they are storing and moving goods competently, safely, securely and in line with relevant legislation and your workplace requirements
  6. follow your workplace procedures to maintain complete, accurate and up-to-date stock records that can be accessed easily by everyone in your workplace who requires them

Knowledge and Understanding

You need to know and understand:

  1. how effective storage systems contribute to reducing stock loss
  2. how to organise what storage facilities are required for goods on order in your workplace
  3. how to manage staff in your workplace's storage facility
  4. how to protect goods from causes of deterioration and damage
  5. how to work out suitable storage layouts and solve storage problems efficiently, safely and securely following your workplace procedures and relevant legislation
  6. how to run your workplace’s stock control systems in line with your workplace requirements, including using them to monitor and record stock loss
  7. the relevant legislation for storing and moving stock,
  8. why you need to maintain accurate and up to date stock records that can be found easily by relevant staff in your workplace

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS

PPL.B301 Organise staff to receive, check and record incoming deliveries in a retail organisation
PPL.B303 Check the storage and care of stock in a retail organisation


External Links


Version Number

4

Indicative Review Date

2030

Validity

Current

Status

Original

Originating Organisation

Skillsmart Retail

Original URN

SSR.B302

Relevant Occupations

Managers, Managers and Senior Officials, Managers in Distribution, Storage and Retailing, Retail and Commercial Enterprise, Retailing and Wholesaling, Team Leader

SOC Code

7111

Keywords

Retailing; retailers; organises; organising; maintains; maintaining; facility; areas; stores; storing; arranges; arranging; checks; checking; SMEs; small-medium enterprises; small medium enterprises; small enterprises; medium enterprises; independents