Replenish stock on the sales floor in a retail organisation
URN: PPL.B103
Business Sectors (Suites): Retail
Developed by: People 1st
Approved on:
2025
Overview
This standard is about replenishing stock on the sales floor in a retail organisation. It is also about making sure stock, equipment, premises and people are safe from damage or injury.
This standard is for staff who replenish stock on the sales floor.
When you have completed this standard you will be able to demonstrate your understanding of and ability to:
- Replenish stock on the sales floor in a retail organisation.
Performance criteria
You must be able to:
- follow instructions for replenishing stock in the correct locations on the sales floor in your workplace
- ask the correct person for advice if instructions for replenishing stock are not clear
- handle stock in ways that protect the safety of yourself and others following your workplace procedures
- handle stock in ways that protect stock, equipment and premises from being damaged following your workplace procedures
- replenish stock on the sales floor in ways that do not disturb other people any more than required
- follow your workplace procedures for stock rotation
- clean and tidy the work area promptly after replenishing stock on the sales floor
Knowledge and Understanding
You need to know and understand:
- why stock needs replenishing in the correct locations on the sales floor
- the safety risks of handling stock in your workplace
- how to handle stock without risking the safety of yourself or others on the sales floor
- how stock, premises and equipment can be damaged by poor stock handling
- ways of handling stock so that stock, premises and equipment are not damaged
- how to replenish stock on the sales floor so that others are not disturbed more than required
- why the sales floor should be left clean and tidy
- your workplace requirements for stock rotation
- how to clean and tidy the work area, and the equipment and materials to use
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
PPL.B102 Check stock levels in a retail organisation
External Links
Version Number
3
Indicative Review Date
2030
Validity
Current
Status
Original
Originating Organisation
Skillsmart Retail
Original URN
SSR.B103
Relevant Occupations
Elementary Goods Storage Occupations, Elementary Occupations, Elementary Sales Occupations, Retail and Commercial Enterprise, Retailing and Wholesaling, Storage and Retailing
SOC Code
7111
Keywords
Retailing; retailers; stocking; stocks; goods; products; items; materials; shelf filling; facing up