Bathe and cleanse a dog's coat and skin
Overview
It includes the use of suitable and safe handling techniques, identification of coat types and recognising signs of abnormalities and parasitic infestation.
It is your responsibility to monitor and maintain the health and safety of yourself, the dog and all those affected by your work.
You will need to be aware of your limitations and confirm you meet the relevant legal responsibilities for providing a duty of care under the relevant animal health and welfare legislation.
This standard is for anyone who carries out the bathing and cleansing of a dog's coat and skin.
Performance criteria
You must be able to:
- work professionally and ethically and within the limits of your authority, expertise, training, competence and experience 
- carry out your work in accordance with the relevant environmental and health and safety legislation, the risk assessment requirements, associated codes of practice and organisational policies 
- carry out your work in accordance with the relevant animal health and welfare and animal-related legislation, associated codes of practice, organisational policies and the Veterinary Surgeons Act 
- maintain hygiene and bio-security in accordance with workplace instructions, organisational practice and the relevant legislation 
- check that the area where dogs’ coats are bathed and cleansed is safe, secure, clean and ready for use 
- select, prepare, use, maintain and clean tools and equipment in accordance with the relevant legislation, the manufacturer’s guidelines and the policies of your organisation 
- select, wear and maintain suitable clothing and personal protective equipment (PPE) 
- select cleansing products suitable to the dog’s coat type, condition and client preferences, in accordance with workplace instructions 
- dilute cleansing products according to the manufacturers’ instructions 
- observe and recognise the behaviour of the dog and record it where necessary 
- maintain communication with colleagues and all those involved in, or affected by, your work 
- handle and restrain the dog in a manner that does not compromise animal welfare, avoids any behaviour giving rise to welfare concern and maintains health and safety 
- transfer the dog to the bath and secure it in a way that minimises stress and maintains the health, welfare and safety of all those involved in, or affected by, your work 
- bathe the dog according to the policies of your organisation and the product manufacturers' instructions 
- use water at the correct temperature and rate of water flow 
- cleanse the coat and skin in a way that minimises distress to the dog 
- remove dirt and debris from between the dogs’ toes and pads 
- take the required corrective action immediately should the cleansing products enter the eyes, mouth or ears of the dog 
- rinse all residues from the dog’s coat and skin where necessary 
- remove excess water from the dog’s coat prior to drying using suitable methods 
- recognise when observation of the dog reveals a possible infestation or abnormal condition and report this to the relevant person 
- transfer the dog to the correct area for the next procedure and confirm that it is safe and secure 
- clean, sterilise and store the tools and equipment used in accordance with the relevant legislation, manufacturer’s guidelines and the policies of your organisation 
- complete records as required by the relevant legislation and organisational policy 
Knowledge and Understanding
You need to know and understand:
- your professional responsibilities as a dog groomer and the limits of your authority, expertise, training, competence and experience 
- your responsibilities under the relevant environmental and health and safety legislation, risk assessments, associated codes of practice and organisational policies 
- your responsibilities under the relevant animal health and welfare and animal-related legislation, associated codes of practice, organisational policies and the Veterinary Surgeons Act 
- the importance of maintaining communication with those involved in, or affected by, your work and the best way to do this, in order to ensure the requirements of the dog are met 
- the importance of maintaining hygiene and bio-security and the methods for achieving this 
- the types of tools and equipment required for bathing and cleansing a dog’s coat and skin and how to select, prepare, use and maintain these in accordance with the relevant legislation, the manufacturer’s guidelines and the policies of your organisation 
- the type of clothing and personal protective equipment (PPE) suitable for the activity 
- why it is important to observe and assess the body language of the dog prior to starting work and the signs to look out for 
- where to seek advice and guidance regarding the bathing and cleansing of a dog’s coat and skin 
- the coat types and their characteristics of the dogs you are working with and how the condition of the coat and skin affect the cleansing products that should be used 
- the different types of cleansing products available, how they work and the types of coat and conditions for which they are suitable 
- how to approach, handle and restrain the animal in a way that maintains animal welfare, avoids behaviour giving rise to welfare concern and maintains health and safety 
- the safe methods of transferring dogs into the bath and securing them 
- the importance of following the manufacturers’ instructions regarding the dilution of cleansing products, how to interpret these instructions, and the possible consequences of not doing so 
- why it is important to obtain authorisation from the client or a senior colleague before using anti-parasitic products, within the limits of the veterinary medicine’s regulation 
- the required bathing routine and water temperature requirements of the for the dog you are working with 
- the importance of preventing solutions entering the dog’s eyes, mouth and ears and why it is important that the client is informed if this happens 
- the signs of distress in dogs and the action that should be taken when these are observed 
- how to check that all residues have been rinsed from the dog’s coat and skin unless the manufacturers’ instructions indicate that this is not necessary 
- the methods to remove excess water from the dog’s coat prior to drying and why it is important to do this 
- how to clean, sterilise and store tools and equipment in accordance with the relevant legislation, the manufacturer’s guidelines and the policies of your organisation 
- the importance of providing suitable accommodation between the different stages of grooming work 
- the records that need to be kept in relation to the bathing and grooming of a dog’s coat and skin and the importance of completing these in accordance with the relevant legislation and organisational policy 
Scope/range
- wool 
- wire 
 silk
 double – long and short
- smooth 
- normal shampoos 
- anti-parasitic shampoos 
- veterinary-prescribed shampoos 
- conditioners 
- conditioning sprays 
- feet, nails and pads 
- ear condition 
- mouth, teeth and gums 
- skin and coat 
- internal and external parasites 
- eyes 
- genital and mammary area 
- anal glands 
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
- England and Wales, Animal Welfare Act 
- Scotland, Animal Health and Welfare Act 
- Northern Ireland, Welfare of Animals Act (Northern Ireland) 
- Veterinary Surgeons Act 
Protective equipment and clothing could include:
- gloves 
- apron 
- absorbent cloths 
- towels 
- blaster