Use technical information systems and information technology

This standard is about being able to use technical information systems and information technology systems within your role. It is about collating and organising information into the required format for reference and use, and providing guidance to colleagues and managers who need to find and use the information.

It is also about using software and information technology for project purposes, as well as maintaining project information to the required confidentiality and security standards.

1. collate and organise information into the required format for reference and use
2. classify stored information so that it can be identified and retrieved when required
3. advise and offer guidance to colleagues and managers who require to find and use the information
4. use your organisation's procedures for inputting, maintaining and archiving information
5. use technical information systems and information technology within your organisation's agreed procedures
6. handle, edit, format and confirm information and data obtained from the relevant internal and external sources
7. extract, enter, and process information to produce the outputs required by colleagues and clients
8. implement your organisation's data security measures to maintain project information to the required confidentiality and security standards​

1. how to collate and organise information into the required format for reference and use
2. how to classify stored information for identification and retrieval when required
3. how to advise and offer guidance to colleagues and managers who require to find and use the information and why this is important
4. your organisation's procedures for inputting, maintaining, processing and archiving information
5. your organisation's procedures for using technical information systems and information technology
6. the role of software, information technology systems and applications specific to your area of work and organisation
7. how to follow procedures and work instructions for information and IT systems
8. the importance of maintaining customer confidentiality and the ways of doing this
9. your organisation's data security measures to maintain project information to the required confidentiality and security standards

Information:

• property
• organisational
• technical reference

Use (of information):

• technical reference
• current record
• archive record
• knowledge management
• personal development (including Continuing Professional Development)
• statutory & legal requirements (e.g. Data Protection)

Technical information:

• paper based
• electronic

Seeking feedback:

• using discussion
• using questioning
• using research

Software and information technology:

• spreadsheets
• databases
• word processing
• presentation
• proprietary
• bespoke

Sources:

• other information technology systems
• manually created
• within own organisation
• outside own organisation
• geographically remote

Customers:

• colleagues
• company and project management
• clients

Security measures:

• access rights to input
• passwords
• access rights to outputs
• data consistency and back-up
• recovery plans