Reflect on, develop and apply best practice principles in social marketing

URN: INSSMA09
Business Sectors (Suites): Social Marketing
Developed by: Skills CFA
Approved on: 24 Mar 2020

Overview

This standard is about reflecting on, developing and applying best practice principles in social marketing through your knowledge of core marketing principles, theories and techniques to review and improve on your own practice in the sector.

This standard is aimed at your professional practice throughout planning, development, delivery, evaluation stages and variety of other social marketing activities. It is important to follow the ethical code that addresses such important aspects as impartiality, respect, inclusivity, diversity, fairness, transparency, duty and care and serve for the public good.

This standard is for practitioners and professionals in managerial roles who are reflecting on their practice, developing their knowledge and skills, and applying best practice principles to their work.


Performance criteria

You must be able to:

  1. define the purpose and benefits of social marketing in relation to influencing behaviours and social change
  2. identify the relevant core concepts, principles, theories and research methods in relation to influencing social change
  3. develop your understanding of core concepts and principles of social marketing and apply these in the context of social marketing programmes
  4. identify the current and emerging trends, developments and evidence-based practice in social marketing
  5. adopt the relevant approach in accordance with social marketing best practice
  6. use evidence-based tools to create social marketing mix strategies to influence behavioural change
  7. collate evidence-based recommendations and use them to inform the social marketing practice
  8. apply ethical principles to the conduct of research, development, implementation and evaluation of social marketing programmes
  9. apply knowledge, skills and best practice principles in relation to social marketing activities
  10. identify and critically reflect on your own knowledge, skills and social marketing practice
  11. access development opportunities required to keep your own knowledge, skills and practice up to date
  12. assess how effective the development opportunities have been in enhancing your practice
  13. continually reflect on and review your practice based on development in theories, concepts, models and evidence-based tools
  14. share evidence of effective practice with other practitioners and professionals in social marketing
  15. seek feedback from colleagues, partners or stakeholders to reflect on and evaluate your own performance
  16. ensure compliance with the legal, organisational, code of practice requirements and policies relevant to your role, your organisation and the activities being carried out

Knowledge and Understanding

You need to know and understand:

  1. the purpose and benefits of social marketing in relation to influencing behaviours and social change
  2. the core concepts, principles and theories of social marketing
  3. the current and emerging trends, developments and evidence-based practice in social marketing
  4. how to adopt the relevant approach in accordance with social marketing best practice
  5. the variety of evidence-based tools for creating social marketing mix strategy to influence behavioural changes
  6. the evidence-based recommendations for informing the social marketing practice
  7. the ethical principles, concepts, theories and techniques in relation to research, development, implementation and evaluation of social marketing programmes
  8. the relevant knowledge, skills and best practice principles in relation to social marketing activities
  9. how to identify and critically reflect on your own knowledge, skills and social marketing practice
  10. how to assess the development opportunities to enhance your practice, knowledge and skills
  11. how to share evidence of effective practice with other practitioners and professionals
  12. how to keep your own knowledge, skills and practice up to date
  13. the importance of continuous reflection and review of your practice based on development in theories, concepts, models and evidence-based tools
  14. your own performance evaluation techniques and methods of obtaining feedback on it
  15. the legal, organisational, code of practice requirements and policies relevant to your role, your organisation and the activities being carried out

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links

Academic Competencies in Social Marketing developed and approved by International Social Marketing Association (iSMA), European Social Marketing Association (ESMA), Australian Association of Social Marketing (AASM). https://socialmarketing.blogs.com/rcraiiglefebvres_social/2014/09/academic-competencies-for-social-marketing.html

Social Marketing Statement of Ethics: https://www.instructus-skills.org/documents/SM%20statement%20of%20ethics%20FINAL%2006032020.pdf

Global Consensus of Social Marketing Principles, Concepts and Techniques by ESMA, AAS, SMANA, iSMA: https://europeansocialmarketing.org/wp-content/uploads/2017/08/ESMA-endorsed-Consensus-Principles-and-concepts-paper.pdf 


Version Number

1

Indicative Review Date

24 Mar 2025

Validity

Current

Status

Original

Originating Organisation

Instructus

Original URN

CFASMD4.1V3.0

Relevant Occupations

Education and Training, Government and Related Organisations, Health and Social Care, Public Service and other Associate Professionals, Sociology and Social Policy, Teaching Professionals, Social Policy Organisations

SOC Code

3554

Keywords

beneficial behaviour; review; change; social marketing review; sustainability; CSR; corporate social responsibility; beneficial behaviour; social marketing programme; good practice, social marketing mix