Attract and maintain relationships with jobseekers

This standard is about attracting and maintaining relationships with jobseekers. It includes methods and processes of identifying and establishing contact with active and passive jobseekers, clarifying their requirements and maintaining relationships with jobseekers to help them find suitable employment.

This standard is for HR professionals and recruitment specialists involved in attracting and retaining relationships with jobseekers.

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1. use the variety of methods for attracting jobseekers
2. identify and contact potential jobseekers
3. clarify and agree how the organisation can assist jobseekers
4. respond to initial enquiries from potential jobseekers
5. acquire and record relevant information about jobseekers
6. identify and manage jobseekers’ needs and expectations
7. discuss and agree a timetable for action with jobseekers
8. record information in accordance with organisational procedures
9. align the job search methods, placement methods and services with current legislation and professional codes of practice
10. maintain agreed contact with jobseekers
11. update information about jobseekers’ requirements
12. act upon opportunities to refer jobseekers to potential hirers
13. seek jobseekers’ references and their eligibility to work
14. collect and record all data in accordance with organisational procedures and current legislation
15. review job search processes with jobseekers on a regular basis

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1. the relevant organisational procedures, codes of practice and legislation relating to recruitment
2. the procedures for safeguarding confidentiality in accordance with data protection regulation
3. the relevant procedures for obtaining and recording information
4. the latest technologies and tools for sourcing, pre-screening, assessing and interviewing the jobseekers
5. the jobseekers’ experience and how it links with technologies, values and employer branding
6. how to organise agile, flexible and adaptive to change workforce
7. the procedures and guidelines for dealing with complaints from hirers and jobseekers
8. how to arrange training for recruitment and selections
9. the questioning and active listening techniques
10. the variety of methods for identifying and attracting potential jobseekers
11. the organisational policy and procedures for contacting and maintaining contact with jobseekers
12. the individual and organisational targets for contacting jobseekers and maintaining contact with them
13. when to refer jobseekers to other recruitment sources
14. how to obtain information about jobseekers for the purpose of job placement, including eligibility to work
15. how to communicate with jobseekers to identify their needs and expectations
16. the organisational referral, placement methods and services
17. when to refer jobseekers to other recruitment sources
18. how to agree a timetable for action with jobseekers
19. how to maintain mutually beneficial customer relations
20. the organisational procedures for reviewing job search processes
21. how to act upon opportunities to refer jobseekers to potential hirers
22. how to gain and act upon information on jobseekers’ references
23. the importance of reviewing job search processes on a regular basis
24. the Equality, Diversity and Inclusion (EDI) practices
25. the global and cross-cultural considerations in recruitment

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1

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2030

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Current

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Original

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Instructus

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CFAREC3

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Human resources and industrial relations officers, Human resources administrative occupations, Human resource managers and directors

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4138

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Recruitment, jobseekers, job-seeker requirements, establishing relationships, maintaining relationships

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