Maintain relationships with hirers and establish their recruitment requirements

This standard is about maintaining relationships with hirers and establishing their recruitment requirements. It includes establishing contact with hirers with the purpose of clarifying, promoting and offering recruitment requirements. It also covers building and maintaining relationships with hirers.

This standard is for HR professionals and recruitment specialists involved in contacting hirers and establishing recruitment requirements.

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1. identify and contact potential hirers
2. respond to enquiries from potential hirers
3. identify and use appropriate channels to promote recruitment services to hirers
4. gain hirers’ commitment to use recruitment services
5. identify the hirers’ recruitment requirements
6. agree with hirers the recruitment services to be offered and processes to be used
7. carry out hirer credit checks and monitor credit levels
8. clarify and agree terms of business and record them
9. align the recruitment processes with current legislation, ethical and professional codes of practice
10. clarify your requirements to hirers
11. discuss and agree a timetable for action with the hirers
12. collect and maintain detailed information about hirers’ needs
13. make sure all data collected is compliant with organisational procedures, current legislation
14. keep track of all relevant information and maintain security of records
15. develop and maintain mutually beneficial relationships with hirers
16. monitor and review recruitment processes with hirers

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1. the relevant organisational procedures, codes of practice and legislation relating to recruitment
2. the procedures for safeguarding confidentiality in accordance with data protection regulation
3. the relevant procedures for obtaining and recording information
4. the latest technologies and tools for sourcing, pre-screening, assessing and interviewing the jobseekers
5. the jobseekers’ experience and how it links with technologies, values and employer branding
6. how to organise agile, flexible and adaptive to change workforce
7. how to arrange training for recruitment and selections
8. the procedures and guidelines for dealing with complaints from hirers and jobseekers
9. the questioning and active listening techniques
10. how to identify and contact potential hirers
11. the methods to identify and promote your services to hirers
12. the sources of information on the nature of a hirer’s business
13. how to gain hirers’ commitment to use your recruitment services
14. how to establish hirers’ predicted recruitment needs
15. the range of recruitment services being offered to hirers
16. how and when to carry out credit checks and monitor credit levels
17. the purpose of clarifying and agreeing terms of business
18. the hirers’ employment policies and how they impact on recruitment services
19. the reasons why hirers may decide not to proceed with specific requirements
20. when to refer assignments to alternative recruitment sources
21. how to build mutually beneficial relationships with hirers
22. the purpose and benefits of agreeing a timetable for action with hirers
23. the purpose and benefits of communicating with hirers
24. the purpose and benefits of establishing employer and individual preferred styles of working
25. how to monitor and review recruitment processes with hirer
26. the Equality, Diversity and Inclusion (EDI) practices
27. the global and cross-cultural considerations in recruitment

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1

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2030

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Current

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Original

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Instructus

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CFAREC2

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Human resources and industrial relations officers, Human resources administrative occupations, Human resource managers and directors

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4138

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Recruitment, contact with clients, hirer requirements, establishing relationships, maintaining relationships

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