Develop new products or services

URN: INSMAR015
Business Sectors (Suites): Marketing
Developed by: Skills CFA
Approved on: 05 Feb 2021

Overview

This standard is about developing new products or services. It includes agreeing a strategy in accordance with the organisation's overall marketing strategy and objectives. You generate ideas for new products or services. You test your ideas and develop business cases for new products or services and consult with stakeholders then present your ideas to decision makers. The standard also requires you to follow legal, regulatory and ethical guidelines. The standard is for marketing professionals who are involved in the development of new products or services.


Performance criteria

You must be able to:

  1. agree a new product or service strategy that is in accordance with your organisation's marketing strategy and objectives
  2. generate ideas for new products or services
  3. identify the ideas that have most potential to meet customer and business needs
  4. propose market test plans for products or services
  5. test ideas for new products or services in accordance with the test plan
  6. assess the market and profit potential of the new products or services
  7. assess the nature of potential threats posed by competitors
  8. prepare a business case for new the products or services
  9. create a risk assessment for the new products or services
  10. justify your recommendations for the development of the new products or services
  11. consult with stakeholders on the business case to gather feedback
  12. review assessments and feedback and update your business cases
  13. present business cases to decision-makers
  14. agree actions for the new products or services with decision makers
  15. follow current legal, regulatory and ethical requirements, codes of practice and organisational policies and procedures when developing the new products or services

Knowledge and Understanding

You need to know and understand:

  1. your organisation's short, medium and long-term marketing strategies and objectives
  2. the legal, regulatory and ethical requirements that relate to the development of new products or services
  3. the contents of a new product or service strategy
  4. the different sources of ideas for potential new products or services
  5. the methods for identifying customer behaviour and customer and business needs
  6. how to match ideas generated with customer and business needs
  7. the importance of test plans and how to develop them
  8. the advantages and disadvantages of different types of market tests and trials
  9. how to assess the market and profit potential of the new products or services
  10. the methods for identifying and analysing competitor activity
  11. the different forecasting techniques that can be used and how to apply them in exploring the potential for new products or services
  12. how to prepare valid business cases in accordance with organisational requirements
  13. how to develop risk assessments and why this is important
  14. how to consult with stakeholders and agree actions
  15. the current legal, regulatory and ethical requirements, codes of practice and organisational policies and procedures when developing the new products or services

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

01 Mar 2026

Validity

Current

Status

Original

Originating Organisation

Instructus

Original URN

CFAMAR19

Relevant Occupations

Marketing and Sales, Marketing and Sales Managers, Marketing Associate, Marketing Associate Professionals, Marketing Officer

SOC Code

3554

Keywords

Marketing, sales, marketing management, market research, advertising, public relations