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Maintain records of properties for local taxation purposes

URN: INSLRB05
Business Sectors (Suites): Administration of Local Revenues and Benefits
Developed by: Skills CFA
Approved on: 2019

Overview

This standard is about maintaining the local authority's records in the local taxation property database.  This includes council tax, domestic rates in Northern Ireland and non-domestic rates. The standard is about creating records of new properties; amending records when properties change; maintaining effective relationships with other the Valuation Office Agency (England and Wales), the Assessor (Scotland) and the Land and Property Services (Northern Ireland).

Performance criteria

You must be able to:

  1. maintain the records of properties for local taxation purposes
  2. establish the correct address, configuration and use of all new properties
  3. establish completion dates for new properties and add new properties onto the local taxation records system
  4. analyse and evaluate all information received from internal and external sources to identify changes to properties
  5. liaise with the Valuation Office Agency (England and Wales), Assessor (Scotland) and Land and Property Services (Northern Ireland) / to maintain information that complies with relevant regulations and resolve discrepancies
  6. arrange the inspection of new or altered properties 
  7. amend property records based on the information received, to meet the local authority requirements

Knowledge and Understanding

You need to know and understand:

  1. the relevant codes of practice, legislation and regulations
  2. the social and ethnic diversity and the needs of the communities which your organisation serves
  3. how to maintain the records of properties for local taxation purposes
  4. the differences, for local taxation purposes, between new, altered and existing properties
  5. the role of the Valuation Office Agency (England and Wales) or the Assessor (Scotland) or the Land and Property Services (Northern Ireland)
  6. the relevant local authority regulations relating to the administration and alteration of valuation and local taxation lists
  7. the form, function and service of completion notices for your organisation
  8. the relevant regulations relating to valuation tribunals and appeals
  9. how to keep up to date with the impact of changes to legislation and the required transitional arrangements
  10. the principles of how a property is valued
  11. the relationship between the local authority and the Valuation Office Agency (England and Wales) or Assessor (Scotland) or the Land and Property Services (Northern Ireland)
  12. the local authority process for arranging property inspections where required
  13. the local authority procedure for maintaining records of a property
  14. the local authority procedure for complying with relevant data protection legislation

Scope/range

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

Links To Other NOS

External Links

Version Number

1

Indicative Review Date

2024

Validity

Current

Status

Original

Originating Organisation

Instructus

Original URN

ASTLT1

Relevant Occupations

Housing Manager, Housing Officer, Housing Assistant, Housing Administrator, Assistant Housing Administrator, Benefits Officer, Taxation and Benefits Officer/Assistant, Customer Service Assistant, Lettings Negotiator, Revenue Officer/Assistant, Assistant Property Officer/Manager

SOC Code

4112

Keywords

customers; support; services; agreements; legislation; documentation; social inclusion; process; resolve disputes; compliance