Facilitate the delivery of performance management
URN: INSHR012
Business Sectors (Suites): Human Resources
Developed by: Instructus
Approved on:
2025
Overview
This standard is about facilitating the delivery of performance management. It includes identifying best practice, planning and designing performance management systems that are integrated with other HR processes, implementing performance management interventions and providing appropriate support to both managers and individuals.
This standard is for HR professionals who are involved in the delivery of performance management.
Performance criteria
You must be able to:
- identify current and emerging trends, innovations and best practice relating to performance management systems
- design performance management systems that are integrated with HR processes and meet organisational needs
- implement performance management interventions
- support managers in operating performance management systems
- apply performance management policies across the organisation
- identify legislative changes that may impact performance management systems
- support employees in resolving performance issues
- evaluate the organisation’s performance management systems
- make suggestions for continuous improvement of the organisation’s performance management systems
Knowledge and Understanding
You need to know and understand:
- your organisational strategies, values, goals and objectives
- the sectors in which your organisation operates and the market factors impacting on its performance
- the sources of specialist information and expertise and how to access it
- how to identify current and emerging trends, innovations and best practice relating to performance management systems
- how to design performance management systems that are integrated with HR processes and meet organisational needs
- the principles of continuous feedback on performance management
- how the performance management is aligned with talent strategy
- how to implement performance management interventions
- the relevant performance management software
- the value of feedback, appraisal processes and performance-related rewards in HR functions
- the role within performance management of competencies and objectives and how to use them to reinforce organisational culture
- the relevant support to managers in operating performance management systems
- how to apply performance management policies across the organisation
- the sources of information on legislative changes
- how to support employees in resolving performance issues
- how to evaluate the organisation’s performance management systems
- the principles of agility, continuous improvement and business partnering needs
- the Equality, Diversity and Inclusion (EDI) practices
- the relevant data protection regulation
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
1
Indicative Review Date
2030
Validity
Current
Status
Original
Originating Organisation
Instructus
Original URN
CFAHR9
Relevant Occupations
Personnel, Training and Industrial Relations Managers , Personnel and industrial relations officers
SOC Code
4136
Keywords
Human resources; HR; performance management systems