Facilitate the delivery of performance management

URN: INSHR012
Business Sectors (Suites): Human Resources
Developed by: Instructus
Approved on: 2025

Overview

This standard is about facilitating the delivery of performance management. It includes identifying best practice, planning and designing performance management systems that are integrated with other HR processes, implementing performance management interventions and providing appropriate support to both managers and individuals.

This standard is for HR professionals who are involved in the delivery of performance management.


Performance criteria

You must be able to:

  1. identify current and emerging trends, innovations and best practice relating to performance management systems
  2. design performance management systems that are integrated with HR processes and meet organisational needs
  3. implement performance management interventions
  4. support managers in operating performance management systems
  5. apply performance management policies across the organisation
  6. identify legislative changes that may impact performance management systems
  7. support employees in resolving performance issues
  8. evaluate the organisation’s performance management systems
  9. make suggestions for continuous improvement of the organisation’s performance management systems

Knowledge and Understanding

You need to know and understand:

  1. your organisational strategies, values, goals and objectives
  2. the sectors in which your organisation operates and the market factors impacting on its performance
  3. the sources of specialist information and expertise and how to access it
  4. how to identify current and emerging trends, innovations and best practice relating to performance management systems
  5. how to design performance management systems that are integrated with HR processes and meet organisational needs
  6. the principles of continuous feedback on performance management
  7. how the performance management is aligned with talent strategy
  8. how to implement performance management interventions
  9. the relevant performance management software
  10. the value of feedback, appraisal processes and performance-related rewards in HR functions
  11. the role within performance management of competencies and objectives and how to use them to reinforce organisational culture
  12. the relevant support to managers in operating performance management systems
  13. how to apply performance management policies across the organisation
  14. the sources of information on legislative changes
  15. how to support employees in resolving performance issues
  16. how to evaluate the organisation’s performance management systems
  17. the principles of agility, continuous improvement and business partnering needs
  18. the Equality, Diversity and Inclusion (EDI) practices
  19. the relevant data protection regulation

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

2030

Validity

Current

Status

Original

Originating Organisation

Instructus

Original URN

CFAHR9

Relevant Occupations

Personnel, Training and Industrial Relations Managers , Personnel and industrial relations officers

SOC Code

4136

Keywords

Human resources; HR; performance management systems