Plan and implement employee engagement processes

This standard is about planning and implementing employee engagement processes. It includes establishing the drivers of employee engagement, planning employee engagement initiatives, ensuring that employee engagement processes are implemented and providing support to managers, where required.

This standard is for HR professionals who are involved in planning and implementing employee engagement solutions.

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1. establish the drivers of employee engagement within your organisation
2. align employee engagement with wider HR functions and organisational strategies
3. identify the relationship between employee engagement and organisational performance
4. align all policies and processes with organisational values and behavioural expectations
5. plan initiatives to drive employee engagement across the organisation
6. define the relevant engagement metrics
7. identify and promote good practice to build and sustain employee engagement with the organisation and their work
8. design and implement employee satisfaction and feedback processes
9. measure and track employee engagement performance against relevant data
10. cooperate with managers throughout planning of employee engagement
11. action the outcomes of feedback received to inform employee satisfaction
12. implement and communicate the employer brand proposition
13. implement processes that allow employees to raise concerns about non-conformance with values and behavioural expectations
14. review performance of your organisation’s employee engagement processes
15. make suggestions for continuous improvement of the processes

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1. your organisational strategies, values, goals and objectives
2. the sectors in which your organisation operates and the market factors impacting on its performance
3. the sources of specialist information and expertise and how to access it
4. how human resource levers drive organisational performance
5. the principles of assessment and mitigation of risks
6. the key drivers of employee engagement
7. the relevant technologies and tools for managing employee engagement
8. how to identify the relationship between employee engagement and organisational performance
9. the types of initiatives that can drive employee engagement across an organisation
10. how to identify and promote good practice to build and sustain employee engagement with the organisation and their work
11. how to develop an employer brand proposition and use this to engage employees
12. the value of getting managers engaged with planning employee engagement
13. the types of performance data that can be used to measure and track employee engagement and how to make use of it
14. how to design and implement employee satisfaction and feedback processes
15. how to inform potential improvements based on feedback received
16. the importance of working with managers to respond to the outcomes of employee engagement
17. the types of support that managers might need in communicating with employees about their engagement
18. the employer brand proposition and how to provide it
19. how to embed organisational values and behavioural expectations within all policies and processes
20. the range of processes that allow employees to raise concerns about non-conformance with values and behavioural expectations and how to implement them
21. the importance of monitoring effectiveness of employee engagement
22. the principles of agility, continuous improvement and business partnering needs
23. the Equality, Diversity and Inclusion (EDI) practices
24. the relevant data protection regulation

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1

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2030

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Current

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Original

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Instructus

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CFAHR13

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Personnel, Training and Industrial Relations Managers , Personnel and industrial relations officers

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4136

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Human resources; HR; employment engagement solutions

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