Manage housing projects and contractors

URN: INSHOU39
Business Sectors (Suites): Housing
Developed by: Skills CFA
Approved on: 29 Mar 2019

Overview

This standard is about managing a housing project for which you have been given responsibility.  This involves developing and agreeing a plan for the project, monitoring and controlling implementation of the plan, and managing any contractors delivering work as part of the project.  It also involves ensuring that the project achieves its key objectives and is completed to the satisfaction of the project sponsor(s) and any key stakeholders.


Performance criteria

You must be able to:

  1. agree the key objectives and the available resources for the housing project with the relevant stakeholders
  2. develop a project plan to achieve the objectives
  3. determine the roles and responsibilities of project team members and provide ongoing information and support
  4. manage potential risks arising from the project and address contingencies
  5. arrange tendering processes for sub-contracted work in accordance with your organisational procedures
  6. select contractors, negotiate and issue contracts in line with relevant legal and organisational requirements
  7. manage sub-contractors in line with relevant legal and organisational requirements
  8. monitor, control and review progress during implementation of the project plan
  9. take required action to rectify problems with project delivery
  10. meet the project management, information and data requirements of the project sponsors and relevant stakeholders
  11. review the success of the project in meeting its objectives and use the findings to inform future practice

Knowledge and Understanding

You need to know and understand:

  1. your organisation's procedures for setting up projects
  2. how to identify the nature and scale of work which is required for the housing project
  3. how to determine the resources required for successful project delivery
  4. how to organise and construct a project plan and set project objectives
  5. how to assess and manage risk
  6. the relevant legal requirements and codes of practice applicable to your work
  7. your organisational procedures and relevant legislation for health and safety.
  8. how your organisation must comply with the relevant data protection legislation
  9. the relevant sources of information available to you
  10. how to work in partnership with identified colleagues and stakeholders for housing projects
  11. how to develop project specifications and invitations to tender in line with funders 'published requirements
  12. your organisation's procedures regarding selecting contractors and offering contracts
  13. the relevant organisational policies, procedures, legal requirements and sub-contractual arrangements covering the work delivered by contractors
  14. the roles, responsibilities, accountability and duties of other departments within your organisation and external organisations in the delivery of the project
  15. how to monitor and control project delivery
  16. the requirements of project sponsors and relevant stakeholders
  17. how to evaluate and draw useful conclusions from the outcomes of the project

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

06 Jan 2024

Validity

Current

Status

Original

Originating Organisation

Instructus

Original URN

ASTH407

Relevant Occupations

Housing Manager, Housing Officer, Housing Assistant, Housing Administrator, Lettings Negotiator, Revenue Officer/Assistant, Resident Involvement Assistant, Neighbourhood Assistant, Lettings Assistant, Repairs Assistant, Assistant Portfolio Manager (without portfolio)

SOC Code

4159

Keywords

property; investigating; dealing; breaches; accommodation; tenancy; licence; leaseholder; agreements; customers; documentation; safety; support; legislation; equality; diversity; safe; organise; managing; project; developing; plan; monitoring; implement