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Inspect the condition of rented or tenanted property

URN: INSHOU17
Business Sectors (Suites): Housing
Developed by: Skills CFA
Approved on: 29 Mar 2019

Overview

This standard is about inspecting the condition of rented or tenanted property. This includes inspections made as part of an ongoing monitoring programme, at the end of occupancy, or in response to customer requests for repairs.

Performance criteria

You must be able to:

  1. identify the purpose of your planned inspections
  2. produce briefs for the inspection of the condition of rented and tenanted property using your organisational processes and procedures
  3. assess the risks to your personal safety and security associated with the inspection and take the required steps to mitigate these
  4. confirm the date and time of your inspections with customers and specialists where relevant
  5. collate relevant documentation required for your inspections
  6. inspect the property in accordance with the inspection brief and your organisational procedures
  7. identify and record identified problems with the condition of property
  8. identify the need for a specialist inspection when this is outside your area of responsibility
  9. assess the results of the inspection, including accessing expert advice where required
  10. determine who has responsibility for rectifying the identified problems under relevant agreements and take relevant action to rectify the problems
  11. keep records of inspections in accordance with your organisational procedures

Knowledge and Understanding

You need to know and understand:

  1. the reasons for undertaking inspections of the condition of rented and tenanted property
  2. the procedures which your organisation has in place for undertaking and recording the results of inspections
  3. the relevant legal or organisational constraints on inspection
  4. how to communicate with customers and specialists
  5. when it is relevant to carry out inspections without prior notice to customers
  6. your responsibility regarding the inspection of property and when to bring in specialist advice
  7. the types of risk assessment procedures involved in inspections
  8. the common types of problems with the condition of properties and how to identify them
  9. how to assess the results of the inspection
  10. the correct actions to take in response to identified problems
  11. your organisation's priorities and timescales for repairs to properties
  12. the types of responsibilities of customers and specialists regarding the condition of property

Scope/range

Scope Performance

Scope Knowledge

Values

Behaviours

Skills

Glossary

Links To Other NOS

External Links

Version Number

1

Indicative Review Date

06 Jan 2024

Validity

Current

Status

Original

Originating Organisation

Instructus

Original URN

ASTH305

Relevant Occupations

Housing Manager, Housing Officer, Rental and Leasing Technical Service Advisor (Automotive), Housing Assistant, Housing Administrator, Lettings Negotiator, Revenue Officer/Assistant, Resident Involvement Assistant, Neighbourhood Assistant, Lettings Assistant, Repairs Assistant, Assistant Portfolio Manager (without portfolio)

SOC Code

4159

Keywords

property; condition; inspections; monitoring programme; risk; safety; support; legislation; equality; diversity; environment; safe; organise