Check and record the condition of property

This standard is about checking the condition of a property as a result of ongoing monitoring programmes; at the end of occupancy; or as a response to customer requests for a repair. It is about arranging an inspection visit, carrying out checks and recording the results. 

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1. verify the responsibilities of colleagues and external organisations with respect to the condition of the property, including customer liability for certain costs
2. establish the relevant previous history of the property
3. obtain the required paperwork from your organisation's records for your checks
4. confirm the date and time of the inspection visit with customers and colleagues and external organisations where relevant
5. check the property in accordance with relevant organisational and legal requirements
6. undertake all checks using the relevant equipment to the required health, safety and security standards
7. maintain records in accordance with relevant organisational and legal requirements
8. record the results of your checks and process the records in accordance with organisational procedures
9. identify and record any problems with the condition of the property
10. take the required action in response to problems you have identified within the confines of your authority
11. record the actions taken and the reasons for these actions
12. recognise where defects may be inherent in other properties of a similar design and report the issue to your line manager in accordance with relevant organisational and legal requirements

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1. the reasons for undertaking condition checks of property
2. the procedures which your organisation has in place for checking property
3. the limits of your responsibility and authority and when to refer to colleagues and external organisations for advice
4. how to access information on the property
5. how to confirm the health, safety and security of yourself and others and how to minimise personal risk
6. the layout of the property to be inspected
7. how to identify problems with the condition of property
8. the importance of maintaining records in accordance with relevant organisational and legal requirements
9. the different property types in your organisation and implications for repair
10. how to record the results of inspections
11. the common types of problems which occur and how to identify them
12. the types of emergencies which may occur and the correct actions to take
13. the correct actions to take in response to problems and how to record the actions taken
14. when to refer the problem to colleagues or external organisations

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1

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06 Jan 2024

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Current

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Original

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Instructus

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ASTH212

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Housing Manager, Housing Officer, Housing Assistant, Housing Administrator, Lettings Negotiator, Revenue Officer/Assistant, Resident Involvement Assistant, Neighbourhood Assistant, Lettings Assistant, Repairs Assistant, Assistant Portfolio Manager (without portfolio)

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4159

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customers; colleagues; support; vulnerable; services; agreements; legislation; documentation; queries; accommodation; organise; maintenance; repair; property; contingency

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