Develop and deliver a presentation

URN: INSBA015
Business Sectors (Suites): Business and Administration
Developed by: Skills CFA
Approved on: 08 Feb 2021

Overview

This standard is about developing and delivering a presentation. You agree the purpose, content, style and length of the presentation then research and develop the presentation to suit your audience. When delivering the presentation, you use voice tone, pace, volume and body language to reinforce the presentation's message and maintain audience interest. You make contingency arrangements for potential problems that may arise. The standard also includes you reflecting on the outcomes of the presentation to identify personal learning points and improvements for future presentations.

It is for professionals in business administration roles who develop and deliver a presentation.


Performance criteria

You must be able to:

  1. confirm the presentation audience and their needs
  2. agree the objectives, content, style and time of the presentation with stakeholders
  3. research content for use in the presentation
  4. identify the equipment, software and resources required for creating and delivering the presentation
  5. prepare the presentation to meet the objectives and needs of the audience
  6. produce presentation handouts and supporting materials
  7. provide the opportunity for colleagues to contribute their ideas and opinions to the design
  8. develop contingency plans in case of equipment failure or other problems
  9. practise delivery of your presentation
  10. check that the equipment and resources are in working order
  11. prepare presentation materials for the audience
  12. introduce yourself to the audience and state the aims of the presentation
  13. speak clearly and confidently, using language which is appropriate to the topic and the audience
  14. use the relevant equipment or tools to run the presentation
  15. vary your voice tone, pace and volume to emphasise key points and maintain the audience's interest
  16. use your body language in a way that reinforces your message
  17. gauge audience reactions during the presentation and adapt your delivery accordingly
  18. summarise the key points following your presentation
  19. provide an opportunity for the audience to ask questions
  20. listen carefully to questions and clarify your understanding
  21. meet the audience's needs when answering questions
  22. collect feedback on the presentation
  23. reflect on your own performance and identify learning points
  24. resolve any problems that occur during development, preparation and delivery
  25. evaluate the presentation and identify changes that will improve future presentations
  26. follow the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out

Knowledge and Understanding

You need to know and understand:

  1. how to confirm the presentation requirements with stakeholders
  2. the advantages and disadvantages of using presentations to provide information
  3. the equipment, software and resources for presentation
  4. how to research and select content for inclusion in presentations
  5. the different ways of developing presentations and their features
  6. how to select the best approach for delivering presentations
  7. how to prepare presentations that are engaging, interesting, relevant and informative
  8. how to tailor presentations to the audience to meet their individual and group needs
  9. how handouts and supporting materials can be used to complement presentations
  10. how to tailor the presentation to the audience's needs
  11. the purpose and benefits of rehearsing presentations
  12. the impact that language, body language, voice tone, volume and pace have on the audience and how to use these to gain maximum engagement
  13. how to practise delivering presentations within the time allocated
  14. how to adapt delivery based on practising beforehand
  15. how handouts can complement presentations
  16. the types of equipment used for presentations and their features
  17. the importance of checking equipment in advance
  18. how to use the equipment for running presentations
  19. the types of problems that may occur with presentation equipment and how to deal with them
  20. how to gauge audience reactions to the presentation
  21. the importance of responding effectively to audience questions and the impact this has
  22. the methods of collecting feedback from the audience on the presentation
  23. how to evaluate the presentation from a personal and organisational perspective
  24. how to identify changes in own practice for future presentations
  25. the legal, organisational, codes of practice and policies relevant to your role and the activities being carried out

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills

  1. communicating
  2. evaluating
  3. managing time
  4. organising
  5. planning
  6. delivering

Glossary


Links To Other NOS


External Links


Version Number

1

Indicative Review Date

01 Mar 2026

Validity

Current

Status

Original

Originating Organisation

Instructus

Original URN

CFABAA617, CFABAA623

Relevant Occupations

Administration, Administration and Secretarial Occupations, Business, Business and Related Associate Professionals, Administration and Law

SOC Code

4159

Keywords

Business; administration; presentation; communication