Manage workplace organisational improvement in food and drink operations
Overview
This standard is about the skills and knowledge needed for you to manage workplace organisational improvement to support your organisation's drive to improve food and drink operations. Workplace organisational management is important in increasing productivity and success of manufacture, processing and supply within the food and drink supply chain. Effective management is important where the implementation of change, improvement, new practice, targets and a performance driven culture creates challenges for individuals and the dynamic of teams. You will need to show and understand how you can manage the coordination and effective application of workplace organisation techniques like 5S or 5C or similar alternative techniques. Producing Standard Operating Procedures (SOP) and visual controls for the work area may be essential parts of organisational improvement in your area of responsibility.
You need to show and understand how you improve the condition and effectiveness of the working environment using techniques and innovations which are aligned with productivity improvement. You will need to comply with your company policy for organisation and activities you undertake, take responsibility for your actions, and refer any issues outside of the limit of your authority to others.
This standard is for you if you manage workplace organisational improvement working in food and drink operations including manufacturing, processing, packing or supply chain activities. You may have responsibilities for aspects of organisational improvement in a team leadership or management role.
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
- what the specific health and safety regulations and organisational procedures require of you in your management role and working area
- what the specific food safety regulations and organisational procedures require of you in your management role and working area
- the main factors to be considered when selecting an area for a workplace organisational improvement activity
- what procedures are used to identify non-compliant information or resources
- how to organise and label resources for rapid identification
- how to collate valid information to develop or update Standard Operational Procedures or other organisational procedures
- how to evaluate and prioritise improvements considered for the workplace
- how to score and audit the workplace organisation
- what the techniques are that can be used to communicate information using visual methods
- what the best methods are for formulating recommendations and implementing change
- how to give and receive feedback regarding your contribution to Standard Operational Procedure development and workplace organisation
- the formal and informal communication channels used and which to use dependent on the situation
- the limits of your own authority, and reporting arrangements in the event of problems that you cannot resolve