Contribute to the development of an improvement strategy in food and drink operations
Overview
This standard is about the skills and knowledge needed for you to contribute to the development of an improvement strategy to support your organisation's drive to improve food and drink operations. This is important to increasing productivity and success of manufacture, processing and supply within the food and drink supply chain. It is vital that an improvement strategy is driving the vision, change and improvement goals of your organisation. Contribution is typically provided through working in a team, although this does not exclude individual contributions from outside of close working teams.
You will need to show and understand how you can contribute systematically to the development of the improvement strategy. You also need to show and understand that you can identify opportunities for improvement, communicate effectively, consult with others, and make objective observations about improvement and progress in relation to your role and your organisation. You will need to comply with your company policy for contributing to strategy development, take responsibility for your contribution, and refer any issues outside of the limit of your authority to others.
This standard is for you if you contribute to the development of an improvement strategy working in food and drink operations including manufacturing, processing, packing or supply chain activities. You may have responsibilities for aspects of organisational improvement in a team leadership or management role. This standard will also be applicable to consultants assisting food and drink organisations with an improvement strategy.
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
- what the purpose and objectives of an improvement strategy are
- the current state of organisational progress with or development of an improvement strategy
- who is leading, managing and implementing improvement in your organisation
- what the process is and arrangements for involvement in strategy building within your organisation
- what the outline risks and benefits associated with implementation of organisational change and improvement are
- how the actions of others within the supply chain can influence improvement opportunities
- the importance of targets for improvement including the use of benchmarking
- what types of improvement opportunities exist within your organisation
- what the typical barriers to change and an improvement strategy are
- how to make observations about potential improvements and opportunities for improvement
- how to provide information and comment in a supportive and positive way
- what type and arrangements are appropriate for effective strategy consultation within your organisation
- stakeholder and line management expectations and how they influence the process
- how to promote and inform others about the importance of the improvement vision and strategy
- the formal and informal communication channels used and which to use dependent on the situation
- the range of information sources available to support improvement
- how to give and receive feedback about the organisational change management process in support of improvement
- sources of advice and guidance on improvement in food and drink manufacture and/or supply
- the benefits of improved business performance to the organisation and its stakeholders
- the resource requirements associated with the implementation of an improvement strategy
- how to gain stakeholder commitment to an improvement strategy
- the influences which impact upon improvement programmes
- how to establish targets for improvement including the use of benchmarking
- how the actions of others within the supply chain can influence improvement opportunities
- potential barriers to improvement programmes and how these can be overcome
- how improvement opportunities impact on all the component functions of an organisation
- how to review performance data and determine the scope of potential improvements
- how continuous improvement supports sustainability
- how to report on performance and improvements