Evaluate organisational change and improvement in food and drink operations
This standard is about the skills and knowledge needed for you to review and evaluate organisational change and improvement to support your organisation's drive to improve food and drink operations. This is important to increasing productivity and success of manufacture, processing and supply within the food and drink supply chain. Good review and evaluation is important where the implementation of change, improvement, new practice, targets and a performance driven culture creates challenges for individuals and the dynamic of teams.
You will need to show and understand how you prepare adequately for reviewing and evaluating change and improvement. You will need to comply with your company policies for change, review and evaluation and take responsibility for your actions. You will need to know what the strategy, objectives and timelines are for improvement in your workplace, and understand the concerns of colleagues in achieving the strategy. It involves implementing review and evaluation to make judgements about the organisational change that is driving through improvement. It is about ensuring that the review and evaluation outcomes accurately inform the direction and progress of your organisation's improvement strategy.
This standard is for you if you evaluate organisational change and improvement working in food and drink operations including manufacturing, processing, packing or supply chain activities. You may have responsibilities for aspects of organisational improvement in a team leadership or management role.
You must be able to:
Knowledge and Understanding
You need to know and understand:
- the main models and methods for reviewing and evaluating change effectively for improvement, and their strengths and weaknesses
- the strategy and objectives for improvement
- the plans and timelines for change, agreed in line with the strategy for improvement
- how to assess the risks and benefits associated with implementation of organisational change
- how to minimise the impact of review and evaluation on operational activity
- how to make critical decisions
- how to adapt review and evaluation arrangements so that they are fit for purpose
- stakeholder and line management expectations and how they influence the process
- business and operational critical activities and interdependencies
- how to log and record review and evaluation activity
- the formal and informal communication channels used and which to use dependent on the situation
- how to report and present review and evaluation findings
- how to evaluate the success of the review and evaluation activity
- the range of information sources available to support improvement
- how to give and receive feedback about the organisational change management process in support of improvement