Monitor change and improvement in food and drink operations
Overview
This standard is about the skills and knowledge needed for you to monitor change and improvement to support your organisation's drive to improve food and drink operations. This is important to increasing productivity and success of manufacture, processing and supply within the food and drink supply chain. Good monitoring practice is important where the implementation of change, improvement, new practice, targets and a performance driven culture creates challenges for individuals and the dynamic of teams.
You will need to show and understand how you prepare adequately for monitoring change and improvement as part of your organisational improvement plans. You will need to comply with your company policies for monitoring change and improvement and take responsibility for your actions. It involves implementing monitoring and achieving monitoring objectives to support improvement. You will need to know your company policies for monitoring change and improvement and the level of responsibility for your actions. It is about ensuring that the improvement team is sufficiently supported to achieve the objectives required by your organisation's improvement strategy.
This standard is for you if you monitor change and improvement working in food and drink operations including manufacturing, processing, packing or supply chain activities. You may have responsibilities for aspects of organisational improvement in a team leadership or management role.
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
- how to produce plans for monitoring, to agree in line with the strategy for improvement
- the purpose and objectives of the improvement strategy
- how to brief colleagues about monitoring plans and arrangements
- what the starting point measures and outcomes are at commencement of monitoring
- the main methods for monitoring change and improvement, against the standards or level of expected performance
- what the improvement processes are being used to support improvement in your organisation
- what the key measures and outcomes of the improvement processes are
- how to communicate progress to teams and individuals
- the formal and informal communication channels used and which to use dependent on the situation
- what the role of monitoring is in the improvement process
- how to log and record information during the monitoring process
- the importance of reviewing monitoring arrangements to ensure they remain fit for purpose
- how to evaluate the success of monitoring
- how to report and present the outcomes of monitoring to colleagues
- what documentation is required to support monitoring activity
- how to give and receive feedback about the monitoring process