Contribute to the application of improvement techniques in food and drink operations

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This standard is about the skills and knowledge needed for you to contribute to the application of improvement techniques to support your organisation's drive to improve food and drink operations. This is important to increasing productivity and success of manufacture, processing and supply within the food and drink supply chain. Contribution is typically provided through working in a team, although this does not exclude individual contributions from outside of close working teams.

You will need to show and understand how you can contribute systematically to the application and maintenance of improvement techniques applied in your workplace. You also need to show and understand how you can make recommendations regarding more effective application of improvement techniques which relate to your role. You will need to comply with and understand your company policy for use of improvement techniques, take responsibility for your contribution, and refer any issues outside of the limit of your authority to others.

This standard is for you if you contribute to the application of improvement techniques working in food and drink operations including, manufacturing, processing, packing or supply chain activities. You may have responsibilities for maintaining and improving quality in the workplace, with either autonomous or operationally restricted responsibilities.

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1. the health, safety and food hygiene requirements of the area in which you are applying improvement techniques
2. the purpose and objectives of the improvement techniques you are applying
3. how improvement techniques can produce performance benefits and support and/or sustain food and drink operational standards
4. what your company policy or protocol is in applying improvement techniques
5. what documentation is required to inform improvement techniques
6. the scope of information and data required to apply improvement techniques
7. the relationship between improvement techniques and Standard Operating Procedures, quality and continuous improvement arrangements/strategy
8. how improvement techniques and their application are communicated in your workplace
9. what the best methods are for formulating recommendations
10. how to present recommendations
11. how to give and receive feedback regarding your contribution to the application of improvement techniques
12. the limits of your own authority, and reporting arrangements in the event of problems that you cannot resolve
13. the formal and informal communication channels used and which to use dependent on the situation