Interpret and communicate information and data in food and drink operations

URN: IMPQI111
Business Sectors (Suites): Quality and Improvement in Food and Drink Operations
Developed by: Improve
Approved on: 31 Dec 2021

Overview

This standard covers the skills and knowledge needed for interpreting and communicating information and data in food and drink operations.

You will be required to identify and source information and data and present information in suitable formats to suit difference audiences.

The standard is suitable for all those involved in interpreting and communicating information and data in food and drink operations.


Performance criteria

You must be able to:

  1. identify the information and data required for the communication to the intended audience
  2. check what information and data is already available for the communication to be understood by the intended audience
  3. identify sources where information can be obtained for the purpose of the communication to the intended audience
  4. check data is relevant, sufficient and complete in accordance with organisational requirements
  5. present information and data in a suitable format for the intended audience in accordance with organisational requirements
  6. respond to questions on information and data to meet the requirements of the intended audience
  7. draw conclusions and make recommendations in accordance with organisational requirements

Knowledge and Understanding

You need to know and understand:

  1. different methods of communication to present information and data
  2. the use of electronic media in aiding presentation of information and data
  3. how to respond positively to questions
  4. how to present information in a positive manner
  5. the importance of presenting information in the appropriate format for the intended audience
  6. the importance of stakeholder engagement
  7. data analysis techniques
  8. the sources of information and data and how best to obtain information and data
  9. the difference between data and information
  10. how data and information can help lead to improvements

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

3

Indicative Review Date

31 Jan 2025

Validity

Current

Status

Original

Originating Organisation

NSAFD

Original URN

IMPQI111

Relevant Occupations

Food Production Operatives, Manufacturing Technologies, Plant and Machine Operatives, Process, Plant and Machine Operatives

SOC Code

8111

Keywords

information; data; food; drink; analyse