Manage and store information in a food and drink business

This standard is about the skills and knowledge needed for you to manage and store information in a food and drink business. Information management is the collection of information from one or more sources and the distribution of that information. It is the controlling, processing and delivery of information internally within an organisation and externally to other organisations and stakeholders. It includes the management of knowledge across an organisation and the systems and procedures required to maintain intellectual property rights. Information management is also key to the maintenance of safety of colleagues and customers and the monitoring and controlling of quality and costs. You will need to know and understand the regulatory and organisational requirements of managing information and the systems, procedures and information technology tools available to support information management. You will also need to be able to manage the different types of information available in an organisation and know why different approaches are needed for its management. This standard is for you if you work in food and drink manufacture and/or supply operations and are involved in information management in a food and drink business.

Use research and store information

1. clarify the information you need for your work

2. access relevant information sources and manipulate databases

   where necessary

3. locate appropriate information efficiently

4. explore the relevant information, extracting the parts you need for

   your work

5. identify where information is relevant to other members of your

   organisation

6. organise and record the information in a way that will be useful to

   you and others

7. record your sources of information

8. store the information securely according to organisational

   procedures and in a way that will help you and others retrieve it in

   the future

9. safeguard confidential information

   Present information

10. assess the reasons for reporting information, the intended

    audience, the timing, expected style and the equipment that you

    will need

11. prepare how you will report the information in a way best suited to

    the requirements

12. analyse and report the information clearly, logically and within

    agreed timescales

13. highlight the key points

14. deal with questions and suggestions to meet the enquirers needs

15. evaluate the outcomes of the report

1. the different types of information available in a food and drink

   business

   2. why different approaches to the management of different types of

   information may be required

   3. the relevant manual and electronic systems used in your

   organisation, for storing, organising and finding information and

   how to use these

   4. how to explore information to find precisely the information that

   you need

   5. how to identify information that will be helpful to others and why

   information sharing is important

   6. what is confidential information and how you should handle it

   7. how to store information in a way that will help you and others find

   it in the future

   8. how to report, analyse and evaluate information clearly and

   logically

   9. how knowledge management differs from information

   management

   10. the systems and procedures of managing knowledge across a

   food and drink business

   11. the challenges and benefits of managing knowledge across a food

   and drink business

   12. the different systems, procedures and information technology

   systems available for the management of information in a food

   and drink business

   13. why it is important to protect information in a food and drink

   business

   14. why it is important to have systems and procedures for the

   management of information in a food and drink business and how

   to implement them

   15. the regulatory requirements for the recording and keeping of data

   and information in a food and drink business

   16. why it is important to manage security of information relative to

   the security risks identified

   17. what the consequences are of not adhering to organisational and

   regulatory information management requirements

   18. the importance of intellectual property rights to a food and drink

   business and how management of information impacts on this

   19. what are the cost, quality and compliance implications of not

   adhering to information management systems