Manage and store information in a food and drink business

URN: IMPOM206
Business Sectors (Suites): Food Business Operational Management
Developed by: Improve
Approved on: 01 Jan 2019

Overview

This standard is about the skills and knowledge needed for you to manage and store information in a food and drink business. Information management is the collection of information from one or more sources and the distribution of that information. It is the controlling, processing and delivery of information internally within an organisation and externally to other organisations and stakeholders. It includes the management of knowledge across an organisation and the systems and procedures required to maintain intellectual property rights. Information management is also key to the maintenance of safety of colleagues and customers and the monitoring and controlling of quality and costs. You will need to know and understand the regulatory and organisational requirements of managing information and the systems, procedures and information technology tools available to support information management. You will also need to be able to manage the different types of information available in an organisation and know why different approaches are needed for its management. This standard is for you if you work in food and drink manufacture and/or supply operations and are involved in information management in a food and drink business.


Performance criteria

You must be able to:

Use research and store information

  1. clarify the information you need for your work

  2. access relevant information sources and manipulate databases

    where necessary

  3. locate appropriate information efficiently

  4. explore the relevant information, extracting the parts you need for

    your work

  5. identify where information is relevant to other members of your

    organisation

  6. organise and record the information in a way that will be useful to

    you and others

  7. record your sources of information

  8. store the information securely according to organisational

    procedures and in a way that will help you and others retrieve it in

    the future

  9. safeguard confidential information

    Present information

  10. assess the reasons for reporting information, the intended

    audience, the timing, expected style and the equipment that you

    will need

  11. prepare how you will report the information in a way best suited to

    the requirements

  12. analyse and report the information clearly, logically and within

    agreed timescales

  13. highlight the key points

  14. deal with questions and suggestions to meet the enquirers needs

  15. evaluate the outcomes of the report


Knowledge and Understanding

You need to know and understand:

  1. the different types of information available in a food and drink

    business

    1. why different approaches to the management of different types of

    information may be required

    1. the relevant manual and electronic systems used in your

    organisation, for storing, organising and finding information and

    how to use these

    1. how to explore information to find precisely the information that

    you need

    1. how to identify information that will be helpful to others and why

    information sharing is important

    1. what is confidential information and how you should handle it

    2. how to store information in a way that will help you and others find

    it in the future

    1. how to report, analyse and evaluate information clearly and

    logically

    1. how knowledge management differs from information

    management

    1. the systems and procedures of managing knowledge across a

    food and drink business

    1. the challenges and benefits of managing knowledge across a food

    and drink business

    1. the different systems, procedures and information technology

    systems available for the management of information in a food

    and drink business

    1. why it is important to protect information in a food and drink

    business

    1. why it is important to have systems and procedures for the

    management of information in a food and drink business and how

    to implement them

    1. the regulatory requirements for the recording and keeping of data

    and information in a food and drink business

    1. why it is important to manage security of information relative to

    the security risks identified

    1. what the consequences are of not adhering to organisational and

    regulatory information management requirements

    1. the importance of intellectual property rights to a food and drink

    business and how management of information impacts on this

    1. what are the cost, quality and compliance implications of not

    adhering to information management systems


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

2

Indicative Review Date

01 Jan 2024

Validity

Current

Status

Original

Originating Organisation

Improve

Original URN

cfasaa111, impom208k

Relevant Occupations

Administration, Associate Professionals and Technical oc, Business Management

SOC Code

1139

Keywords

Food; Drink; Manufacturing; Business; Manage; Store; Information