Manage and store information in a food and drink business
Overview
This standard is about the skills and knowledge needed for you to manage and store information in a food and drink business. Information management is the collection of information from one or more sources and the distribution of that information. It is the controlling, processing and delivery of information internally within an organisation and externally to other organisations and stakeholders. It includes the management of knowledge across an organisation and the systems and procedures required to maintain intellectual property rights. Information management is also key to the maintenance of safety of colleagues and customers and the monitoring and controlling of quality and costs. You will need to know and understand the regulatory and organisational requirements of managing information and the systems, procedures and information technology tools available to support information management. You will also need to be able to manage the different types of information available in an organisation and know why different approaches are needed for its management. This standard is for you if you work in food and drink manufacture and/or supply operations and are involved in information management in a food and drink business.
Performance criteria
You must be able to:
Use research and store information
clarify the information you need for your work
access relevant information sources and manipulate databases
where necessary
locate appropriate information efficiently
explore the relevant information, extracting the parts you need for
your work
identify where information is relevant to other members of your
organisation
organise and record the information in a way that will be useful to
you and others
record your sources of information
store the information securely according to organisational
procedures and in a way that will help you and others retrieve it in
the future
safeguard confidential information
Present information
assess the reasons for reporting information, the intended
audience, the timing, expected style and the equipment that you
will need
prepare how you will report the information in a way best suited to
the requirements
analyse and report the information clearly, logically and within
agreed timescales
highlight the key points
deal with questions and suggestions to meet the enquirers needs
evaluate the outcomes of the report
Knowledge and Understanding
You need to know and understand:
the different types of information available in a food and drink
business
- why different approaches to the management of different types of
information may be required
- the relevant manual and electronic systems used in your
organisation, for storing, organising and finding information and
how to use these
- how to explore information to find precisely the information that
you need
- how to identify information that will be helpful to others and why
information sharing is important
what is confidential information and how you should handle it
how to store information in a way that will help you and others find
it in the future
- how to report, analyse and evaluate information clearly and
logically
- how knowledge management differs from information
management
- the systems and procedures of managing knowledge across a
food and drink business
- the challenges and benefits of managing knowledge across a food
and drink business
- the different systems, procedures and information technology
systems available for the management of information in a food
and drink business
- why it is important to protect information in a food and drink
business
- why it is important to have systems and procedures for the
management of information in a food and drink business and how
to implement them
- the regulatory requirements for the recording and keeping of data
and information in a food and drink business
- why it is important to manage security of information relative to
the security risks identified
- what the consequences are of not adhering to organisational and
regulatory information management requirements
- the importance of intellectual property rights to a food and drink
business and how management of information impacts on this
- what are the cost, quality and compliance implications of not
adhering to information management systems