Evaluate and improve your own performance in a food and drink business

URN: IMPOM119
Business Sectors (Suites): Food Business Operational Management
Developed by: Improve
Approved on: 01 Jan 2019

Overview

This standard is about the skills and knowledge needed for you to evaluate and improve your own performance in a food and drink business. Evaluating and improving your own performance in a food and drink business is important to achieving your aims and objectives and those of the food and drink business in an efficient and timely manner. It is important in maximising use of resources, ensuring compliance, minimising waste, reducing costs and increasing efficiency, productivity and quality of production. You will need the skills and knowledge to: • confirm your aims and objectives, determine how they can be achieved more efficiently or with increased productivity or quality. • initiate and carry out improvements to your performance, evaluate your performance and receive feedback from colleagues. This standard is for you if you work in food and drink operations and/or supply operations and are involved in evaluating and improving your own performance in a food and drink business.


Performance criteria

You must be able to:

Evaluate your own performance

  1. confirm the requirements and outcomes of your job, with relevant

    people

  2. evaluate your progress against agreed deadlines, aims and

    objectives

  3. assess your planning and time management skills

  4. evaluate your responsibility in maintaining internal and external

    compliance, quality and productivity requirements and gauge it

    against organisational requirements

  5. measure your effectiveness in the use of resources and

    maintenance of costing requirements

  6. assess if your words and actions support the organisational

    values and culture

    Improve your own performance

  7. consider in what areas you have the ability or potential and mental

    resilience to improve your own performance

  8. identify areas where you can improve your own performance, put

    them into practice

  9. show commitment and drive to improving your own performance

  10. accept and encourage feedback from relevant people

  11. take responsibility for your own workload, including any mistakes

    made

  12. reflect on your mistakes and determine how to learn from them

    and improve future performance

  13. address problems and challenges using problem solving

    techniques

  14. conduct yourself in a manner that supports the values, culture and

    branding of the food and drink business

    Review improvements

  15. review your performance against agreed outcomes

  16. re-negotiate deadlines, aims and objectives with relevant people

  17. identify how any improvements in your own performance has

    improved productivity or other measurable outcome in a food and

    drink business

  18. provide feedback on your performance to relevant people


Knowledge and Understanding

You need to know and understand:

  1. the organisational values, behaviours, culture and policies and

    procedures that must be adhered to when working in the food and

    drink business

    1. the tasks and responsibilities of your position

    2. the importance of confirming the requirements and agreed

    outcomes of your job

    1. your responsibility in maintaining internal and external

    compliance, quality, productivity requirements and financial

    awareness

    1. how your performance in carrying out the tasks and

    responsibilities can be measured

    1. the importance of your behaviour, actions and words as a

    measure of and contributor to performance when carrying out

    your job and how to do this

    1. why it is important to acknowledge mistakes made and learn from

    them and how to do this

    1. why it is important to receive feedback from colleagues and the

    organisational procedures that must be adhered to when

    feedback is given

    1. how to identify areas where you can improve your own

    performance, implement them and evaluate their success

    1. the importance of showing commitment and drive to improving

    your own performance and how to do this

    1. what the organisational procedures are for reviewing your

    progress and how to follow them

    1. how to review and measure improvements against aims and

    objectives

    1. why it is important to determine how improvements in your own

    performance has improved a measurable outcome in the food and

    drink business

    1. how to re-negotiate deadlines, aims and objectives where

    necessary


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

2

Indicative Review Date

01 Jan 2024

Validity

Current

Status

Original

Originating Organisation

Improve

Original URN

impom119s, impom120k

Relevant Occupations

Administration, Associate Professionals and Technical oc, Business Management

SOC Code

1139

Keywords

Food; Drink; Manufacturing; Business; Evaluate; Improve; Performance