Evaluate and improve your own performance in a food and drink business
Overview
This standard is about the skills and knowledge needed for you to evaluate and improve your own performance in a food and drink business. Evaluating and improving your own performance in a food and drink business is important to achieving your aims and objectives and those of the food and drink business in an efficient and timely manner. It is important in maximising use of resources, ensuring compliance, minimising waste, reducing costs and increasing efficiency, productivity and quality of production. You will need the skills and knowledge to: • confirm your aims and objectives, determine how they can be achieved more efficiently or with increased productivity or quality. • initiate and carry out improvements to your performance, evaluate your performance and receive feedback from colleagues. This standard is for you if you work in food and drink operations and/or supply operations and are involved in evaluating and improving your own performance in a food and drink business.
Performance criteria
You must be able to:
Evaluate your own performance
confirm the requirements and outcomes of your job, with relevant
people
evaluate your progress against agreed deadlines, aims and
objectives
assess your planning and time management skills
evaluate your responsibility in maintaining internal and external
compliance, quality and productivity requirements and gauge it
against organisational requirements
measure your effectiveness in the use of resources and
maintenance of costing requirements
assess if your words and actions support the organisational
values and culture
Improve your own performance
consider in what areas you have the ability or potential and mental
resilience to improve your own performance
identify areas where you can improve your own performance, put
them into practice
show commitment and drive to improving your own performance
accept and encourage feedback from relevant people
take responsibility for your own workload, including any mistakes
made
reflect on your mistakes and determine how to learn from them
and improve future performance
address problems and challenges using problem solving
techniques
conduct yourself in a manner that supports the values, culture and
branding of the food and drink business
Review improvements
review your performance against agreed outcomes
re-negotiate deadlines, aims and objectives with relevant people
identify how any improvements in your own performance has
improved productivity or other measurable outcome in a food and
drink business
provide feedback on your performance to relevant people
Knowledge and Understanding
You need to know and understand:
the organisational values, behaviours, culture and policies and
procedures that must be adhered to when working in the food and
drink business
the tasks and responsibilities of your position
the importance of confirming the requirements and agreed
outcomes of your job
- your responsibility in maintaining internal and external
compliance, quality, productivity requirements and financial
awareness
- how your performance in carrying out the tasks and
responsibilities can be measured
- the importance of your behaviour, actions and words as a
measure of and contributor to performance when carrying out
your job and how to do this
- why it is important to acknowledge mistakes made and learn from
them and how to do this
- why it is important to receive feedback from colleagues and the
organisational procedures that must be adhered to when
feedback is given
- how to identify areas where you can improve your own
performance, implement them and evaluate their success
- the importance of showing commitment and drive to improving
your own performance and how to do this
- what the organisational procedures are for reviewing your
progress and how to follow them
- how to review and measure improvements against aims and
objectives
- why it is important to determine how improvements in your own
performance has improved a measurable outcome in the food and
drink business
- how to re-negotiate deadlines, aims and objectives where
necessary