Control operations and people management in milling
Overview
This standard is about the skills and knowledge of operations management and people management in the UK milling industry. It covers responsibilities, maintenance, projects, distribution, environment, health and safety and liability management. It also covers people management in milling. Developing and managing a team successfully is important to achieving productivity levels, maintaining compliance to regulatory and organisational requirements and ensuring quality within a specific area or project within a food business. You will need the skills and knowledge to manage a team, communicate to the team and support the development of the team members. You will also need the skills and knowledge to develop individual team members to ensure the team is capable of carrying out the food business project or plans to and above the requirements of the food business. This standard is for you if you require a broad knowledge and understanding of operations management and people management in milling.
Performance criteria
You must be able to:
Prepare to develop a team
determine the scope and purpose of the team's responsibility
within an area or project in a milling business
communicate to relevant people the purpose of the team and its
importance to the objectives and plans of the milling business
identify the members of your team, their expertise, knowledge,
skills and attitudes
check the team understands its role in maintaining productivity,
quality, compliance or other area of the milling business
agree with the team the behaviours and actions that will support
and hinder work of the team
Develop a team
allocate work according to the expertise, knowledge and skills of
the team members
communicate, on an on-going basis, the specific targets and plans
relating to the work of the team
communicate to the team members and other relevant people any
reports relating to the productivity, quality and compliance
requirements of the work of the team
determine the development and training needs of the team to
meet industry requirements
encourage the team to get to know and understand other team
members strengths, weaknesses and build mutual respect and
trust
provide feedback to team members and encourage feedback from
team members to yourself
Manage the team
allow members of the team to understand their own and other's
specific contribution to the team, encouraging mutual support
when needed
review the progress of the team against organisational or project
plans and provide feedback to the team and other relevant people
on this progress
encourage discussion and feedback to resolve problems
support new team members and encourage existing team
members to engage and support them in carrying out objectives
and plans
Knowledge and Understanding
You need to know and understand:
what the key responsibilities are of operations management in
milling
- why a planned maintenance strategy is important and its key
components
the objectives of a development project and what they can deliver
how the purchasing of equipment can be controlled
what the functions of distribution management are
what the main elements are of an effective environmental
management system
- responsibilities for millers within environmental protection
regulations and packaging waste regulations
- the impact of the climate change levy and pollution prevention and
control regulations
the objectives of health and safety at work management
how a health and safety management system is structured and
operates
what the arrangements are for controlling fire risks in milling
the importance and role of fire insurance in milling
the importance of employers' and public liability insurance
the organisation and management of people in milling operations
the role of milling management and frontline people managers
what contracts of employment are
what the key rights and responsibilities of employees are
how performance of people can be monitored and reviewed
the importance and impact of effective training for succession
planning and resourcing