Carry out commercial and product management in milling

Business Sectors (Suites): Milling and Cereals
Developed by: Improve
Approved on: 01 Jan 2019


This standard is about the skills and knowledge needed for you to carry out commercial and product management in milling. You will need the skills and knowledge to determine the optimum method for achieving operational objectives and total costs for the product or service. You will also need the skills and knowledge to assess the direct and indirect requirements for resources and materials and calculate the total costs to the food business. You will need to understand the principles of commercial performance management and product management in the UK milling industry. You will also need to understand the process, product and overall company costing, and regulatory and technical management. This standard is for you if you work in food and drink manufacture and/or supply operations and you require a broad knowledge and understanding of commercial performance management and product management in milling.

Performance criteria

You must be able to:

Determine operational requirements

  1. confirm the objective and specification of the operational


  2. determine a method for achieving the required operational


  3. identify innovative alternatives to achieving the objective when

    problems arise

  4. liaise with colleagues to confirm the preferred method of achieving

    the operational objective

  5. check the availability of direct and indirect resources and their

    capacity to achieve the required objective to the required


    Assess operational requirements

  6. determine the specific requirements for materials and resources

  7. consult information sources to establish and confirm current and

    future availability of materials and resources to check continuity

  8. source materials and resources in accordance with organisational


  9. source quotations for the procurement of materials and resources

    in accordance with organisational procedures

  10. liaise with colleagues to determine the key measures and most

    suitable material or resource accounting for cost, quality,

    availability and other factors important to your food business

    Establish costs

  11. calculate the direct cost of carrying out the operational objective to

    the required specification

  12. determine and calculate any indirect costs relating to the material

    or production process

  13. report costs to relevant people in the food business

  14. provide support and feedback to those responsible for evaluation

    and management of costs

Knowledge and Understanding

You need to know and understand:

  1. what the business aims of a milling operation are

    1. what performance management is and how it is applied in milling

    2. how gristing can be costed at stages of the process including,

    screenings content, moisture content and extraction rate

    1. the aim of gristing and alternatives to specification control

    2. how costs are calculated for blending flours for protein, gluten

    addition and Hagberg falling number

    1. what other company costs are which contribute to product cost

    and how these are taken into account

    1. how to calculate costs for production, sales, distribution and


    1. how profitability can be controlled in milling operations

    2. the contribution made by wheatfeed to overall costs

    3. how cost control is used within milling operations

    4. how costing information can be used commercially in milling

    5. the control of cash flow in a milling business including, capital

    costs, stocks, debtors, creditors, planning and information control

    1. the requirements of current regulations and enforcement


    1. the purpose and key requirements of a quality management

    system for milling

    1. what HACCP based food safety management systems are and

    how they operate

    1. what the role of a typical technical milling department is and how it



Scope Performance

Scope Knowledge





Links To Other NOS

External Links

Version Number


Indicative Review Date

01 Jan 2024





Originating Organisation


Original URN

impmr104 (skills), impmc125k

Relevant Occupations

Elementary Goods Storage Occupations, Elementary Process Plant Occupations, Food Preparation Trades, Manufacturing Technologies

SOC Code



Food; Drink; Manufacturing; Milling; Gristing; Health; Safety; Environmental; Regulations; Stocks