Support decision-making in a food and drink business

This standard is about the skills and knowledge needed for you to support decision-making in a food and drink business. Decision making is important to organisational and day-to-day problemsolving around all areas of the food and drink business including sales and marketing, recruitment and production. It is also important in the formation of long term objectives and goals around strategy, policy and planning. You will need the skills and understanding to source information and contribute to the decision-making process via discussions, meetings or other methods of communication. You will also need the skills and knowledge to record the decisions and communicate them to relevant people. This standard is for you if you work in food and drink operations and/or supply operations and are involved in supporting decision-making in a food and drink business.

Source information

1. identify internal and external data and information sources which

   may aid the decision making process

2. source organisational and regulatory procedures relating to the

   area requiring discussion and decisions

3. review the data and information relating to the area requiring

   discussion and decisions

   Support decision making

4. confirm the relevant systems, procedures, methods of

   communication and information technology are available to all

   those involved in the decision making process

5. provide informed advice during the decision making process

6. communicate your thoughts and ideas via discussions, meetings

   or other methods of communication to relevant people

7. confirm decisions conform to organisational ethical and social

   responsibilities

8. confirm decisions conform to organisational and regulatory

   compliance quality, production or other activities within the food

   and drink business

   Report decisions

9. record decisions according to organisational requirements

10. communicate decisions to the relevant people

1. the importance of informed decision-making and how to access

   and review the relevant information and data

   2. how to access the food and drink business strategy, policy and

   plans and the importance of these documents to organisational

   decision making

   3. how to handle information and data of a sensitive nature and why

   it is important to do so

   4. what the methods of communication and information technology

   are, to aid decision making in the food and drink business

   5. how to encourage an open, honest debate from all relevant areas

   of the food and drink business

   6. how to recognise, acknowledge and use input into decision

   making, from all relevant areas of the food and drink business

   7. the organisational and regulatory requirements affecting a food

   and drink business

   8. the organisational, social and ethical responsibilities of your food

   and drink business

   9. what the different organisational methods of recording and

   communicating information and data are, to help support decisionmaking

   10. the food and drink business requirements for conduct during

   decision-making discussions and meetings

   11. how to input into decision-making discussions

   12. why it is important to gather input from relevant people and areas

   of the food and drink business and how to do this

   13. how to record and communicate final decisions to relevant people