Support decision-making in a food and drink business

URN: IMPBP208
Business Sectors (Suites): Food Business Strategic Leadership
Developed by: Improve
Approved on: 01 Jan 2019

Overview

This standard is about the skills and knowledge needed for you to support decision-making in a food and drink business. Decision making is important to organisational and day-to-day problemsolving around all areas of the food and drink business including sales and marketing, recruitment and production. It is also important in the formation of long term objectives and goals around strategy, policy and planning. You will need the skills and understanding to source information and contribute to the decision-making process via discussions, meetings or other methods of communication. You will also need the skills and knowledge to record the decisions and communicate them to relevant people. This standard is for you if you work in food and drink operations and/or supply operations and are involved in supporting decision-making in a food and drink business.


Performance criteria

You must be able to:

Source information

  1. identify internal and external data and information sources which

    may aid the decision making process

  2. source organisational and regulatory procedures relating to the

    area requiring discussion and decisions

  3. review the data and information relating to the area requiring

    discussion and decisions

    Support decision making

  4. confirm the relevant systems, procedures, methods of

    communication and information technology are available to all

    those involved in the decision making process

  5. provide informed advice during the decision making process

  6. communicate your thoughts and ideas via discussions, meetings

    or other methods of communication to relevant people

  7. confirm decisions conform to organisational ethical and social

    responsibilities

  8. confirm decisions conform to organisational and regulatory

    compliance quality, production or other activities within the food

    and drink business

    Report decisions

  9. record decisions according to organisational requirements

  10. communicate decisions to the relevant people


Knowledge and Understanding

You need to know and understand:

  1. the importance of informed decision-making and how to access

    and review the relevant information and data

    1. how to access the food and drink business strategy, policy and

    plans and the importance of these documents to organisational

    decision making

    1. how to handle information and data of a sensitive nature and why

    it is important to do so

    1. what the methods of communication and information technology

    are, to aid decision making in the food and drink business

    1. how to encourage an open, honest debate from all relevant areas

    of the food and drink business

    1. how to recognise, acknowledge and use input into decision

    making, from all relevant areas of the food and drink business

    1. the organisational and regulatory requirements affecting a food

    and drink business

    1. the organisational, social and ethical responsibilities of your food

    and drink business

    1. what the different organisational methods of recording and

    communicating information and data are, to help support decisionmaking

    1. the food and drink business requirements for conduct during

    decision-making discussions and meetings

    1. how to input into decision-making discussions

    2. why it is important to gather input from relevant people and areas

    of the food and drink business and how to do this

    1. how to record and communicate final decisions to relevant people

Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

2

Indicative Review Date

01 Jan 2024

Validity

Current

Status

Original

Originating Organisation

Improve

Original URN

impbp208s, impbp209k

Relevant Occupations

Administration, Associate Professionals and Technical oc, Business Management

SOC Code

1139

Keywords

Food; Drink; Manufacturing; Business; Support; Decision making