Lead a food and drink business
Overview
This standard is about the skills and knowledge needed for you to lead a food and drink business. Leadership is important to the fulfillment of plans and objectives of a food and drink business. It is important in providing the driving force for the implementation and fulfillment of a food and drink business strategy. Strong and visible leadership is important in the success of a food and drink organisation. Visible leadership that is the driving force behind the communication and implementation of the food and drink business strategy, culture and objectives is essential to its success. The food and drink industry is heavily regulated, leadership is an essential requirement in providing direction and support when ensuring compliance, maintaining quality and meeting customer requirements. You will need the skills and knowledge to communicate the common purpose, strategy and objectives of the food and drink business and motivate colleagues in line with the food and drink business policy, plans and culture. It is vital to ensure alignment across the entire business with the strategic plan and to seek agreement in terms of the engagement process and timelines for engagement. You will also need the skills and knowledge to initiate problem solving and obtain feedback on the style and effectiveness of your leadership. You will need the skills and knowledge to recognise the importance of mental resilience in yourself and others. You will need to know and understand the theories, models and styles of leadership their advantages and disadvantages. You will also need to know the importance of leadership at all levels within a food and drink business, mental resilience and its impact on organisational objectives, productivity and performance. This standard is for you if you work in food and drink operations and/or supply operations and are involved in leading a food and drink business.
Performance criteria
You must be able to:
Lead the business
communicate strategy, objectives and plans to relevant people
set and agree targets to meet specific objectives
check sufficient resources are available to carry out the objectives
of the food and drink business or area of the food and drink
business
instill the organisational culture into your actions and words in
leading the food and drink business
influence and persuade colleagues to achieve their objectives
within the food and drink business policy and plans
select and apply different leadership styles to appropriate
colleagues and situations within a food and drink business
monitor progress towards the objectives of the food and drink
business or area within a food and drink business
provide feedback to colleagues on achievements against targets
adhere to and comply with legal and organisational compliance
and quality requirements
delegate roles and responsibilities to relevant people
listen to colleagues within your food and drink business and take
action if necessary
build strong relationships, personal strengths and mental
toughness
empower people across the organisation to develop their own
ways of working within agreed boundaries
encourage people within the food and drink business to take the
lead in areas they have knowledge and expertise
facilitate communication to aid achievement of objectives
Resolve problems and obtain feedback
steer the food and drink business through problem solving,
conflict, challenges and change
support and advise colleagues within the food and drink business
through problem solving, conflict, challenges and change
evaluate the outcomes of your leadership style and its impact on
the achievement of objectives
obtain feedback on your leadership style and performance and act
upon it
Knowledge and Understanding
You need to know and understand:
the importance of communication systems across a food and
drink business and how to lead in the development and use of a
communications system
- the organisational culture and how to lead ensuring maintenance
of the culture
- the importance of recognising and encouraging innovation in a
food and drink business
- why it is important to provide leadership through change and how
to do this
- how to influence, persuade, motivate and empower colleagues
within a food and drink business
- why it is important to adapt your leadership style to individual
requirements and how to do this
why it is important to delegate authority and how to do this
why it is important to recognise leadership within colleagues and
enable this leadership to be used to the benefit of the food and
drink business
- why mental resilience is important to leadership and how to
increase it in yourself and colleagues
the importance of receiving feedback and how to make use of it
how to use problem solving techniques to address challenges
why it is important to address conflict within a food and drink
business and how to do this
- how to support colleagues through conflict, challenges and
change
- the specific differences between management and leadership
within a food and drink business
- why behaviour compared to skills are important to providing
leadership in a food and drink business
- the importance of behaviours including trust, inspiration, attitude,
decision-making and personal character to effective leadership
what importance mental resilience has in strong leadership
theories, models and styles of leadership and how to select and
successfully apply these to different people and situations
- how different leadership styles can affect the culture and
operation of the food and drink business
- the role of effective leadership in organisational development
including restructuring, continuous improvement and change
management
- the importance of leadership to achieving objectives, maintaining
a team or individual and the development of oneself
the role of mentors in aiding development of leadership styles
why it is important to embed leadership at all levels of a food and
drink business and how to do this