Manage customer relationships in a vehicle sales environment
URN: IMIVS13
                    Business Sectors (Suites): Vehicle Sales v3
                    Developed by: IMI
                    Approved on: 
2017                        
                    
                Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2017        
    
Validity
        Current
        
    
Status
        Original
        
    
Originating Organisation
Original URN
Relevant Occupations
Vehicle Sales Operators        
    
SOC Code
        7115
        
    
Keywords
            Manage customer relationships vehicle sales environment