Work with Others to Improve Customer Service

URN: IMIVRG15v2
Business Sectors (Suites): Vehicle Recovery
Developed by: IMI
Approved on: 2015

Overview


Performance criteria

You must be able to:


Knowledge and Understanding

You need to know and understand:


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number


Indicative Review Date

2015

Validity

Current

Status

Original

Originating Organisation


Original URN


Relevant Occupations

Vehicle Fitters, Vehicle Recovery Operator, Vehicle Recovery Operators

SOC Code

8219

Keywords

keywords