Enter and find data using information technology within a vehicle parts environment

Business Sectors (Suites): Vehicle Parts Operations
Developed by: IMI
Approved on: 30 Mar 2023


This standard is about the operations and techniques required for entering and finding data using information technology with a given, pre-set system operating in a vehicle parts operation. For example, this system could be about entering and finding vehicle and vehicle parts information or processing sales and orders.

For this standard parts may be new, refurbished or recycled.

Performance criteria

You must be able to:

P1 obtain any necessary authority to access data 
P2 use IT systems correctly to enter data effectively 
P3 enter data correctly in the required sequence 
P4 promptly report any problems with data entry to the relevant person(s) when necessary 
P5 confirm data entered is accurate, complete and meets your customer's needs 
P6 enter any data not fitting with pre-set data parameters correctly, when necessary 
P7 save any data to preserve its integrity and to comply with your organisation's procedures and statutory requirements 
P8 access the information system to comply with company policy 
P9 locate the information needed by the customer accurately 
P10 promptly resolve any problems in accessing information with the *relevant person(s) *
P11 check the information found is correct, up-to-date and meets your customer's needs 
P12 handle the information in a way which meets your customer's needs 

Knowledge and Understanding

You need to know and understand:

Legislative and organisational requirements and procedures *
K1 current relevant legislation, regulations, codes of practice and guidelines relating to entering data using information technology 
K2 how to use the appropriate IT system 
K3 how to enter and save data on the chosen system and alter pre-set data parameters to enable data entry 
K4 how to interpret and access your customer's needs. 
K5 how to use the available information technology system to locate and find the information following your organisation's procedures 
K6 how to handle the information to satisfy your customer's needs 
K7 the limits of your own responsibility for data entry and how to gain authority from the *relevant person(s) to access data and the information system and the reasons why access authority is required for certain data 
K8 the different methods and importance of checking data 
K9 the importance of conforming to your organisation's procedures 
K10 the importance of meeting your customer's needs


1. **Relevant person(s)** include: 

1.1. manager 
1.2. supervisor
1.3. team leader 
1.4. senior manager

2. Information system includes: 

2.1. databases 
2.2. internet 
2.3. intranet 
2.4. spreadsheets or word-processed documents 
2.5. electronic point of sales systems (EPOS) 
2.6. vehicle manufacturers’ or your own sales processing system etc.

Scope Performance

Scope Knowledge





This section contains examples and explanations of some of the terms used but does not form part of the standard.

These are defined as internal and external customers 

This is defined as number, text or codes 

Handle the information
Examples include 'copy', 'create' a new file, 'search', 'print' or written or spoken communication 

This covers completeness, accuracy and security (both in terms of unauthorised access and corruption) 

Pre-set data parameters
Examples include the set number of lines in the format that appears on screen, other personal details and details of the service required, details of the vehicles, parts or accessories, etc. 

Links To Other NOS

External Links

Version Number


Indicative Review Date

30 Mar 2026





Originating Organisation


Original URN


Relevant Occupations

Vehicle Parts Operative, Vehicle Parts Assistant, Vehicle Parts Advisor

SOC Code



Vehicle; parts; enter; find; data; information; technology;