Receive and store motor vehicle parts

Business Sectors (Suites): Vehicle Parts Operations
Developed by: IMI
Approved on: 30 Mar 2023


This standard is about the correct identification, location, selection and issuing of motor vehicle parts to internal and external customers in order to meet their needs. It is also about providing information to the customer to ensure products are suitable for their needs.

For this standard parts may be new, refurbished or recycled.

Performance criteria

You must be able to:

P1 select and wear suitable personal protective equipment when receiving and storing parts 
P2 ensure the goods inwards area is clear and that there is sufficient storage space before the arrival of expected deliveries 
P3 ensure deliveries are unloaded safely and securely, observing all manual handling requirements 
P4 handle and store potentially hazardous or dangerous goods
P5 ensure the parts received are promptly checked against requirements/stock orders  
P6 ensure that delivery documentation is complete, accurate and processed promptly 
P7 check delivery records promptly to ensure your organisation's requirements have been met by your individual suppliers 
P8 place parts into storage correctly in the time allowed according to relevant stock rotation requirements and ensure that parts can be accessed easily 
P9 organise storage facilities to take account of: 

P9.1 known operational needs 
P9.2 safety requirements 
P9.3 the need to preserve the condition of parts 
P9.4 legal requirements 
P10 maintain a routine for checking stock condition and storage and carry out checks at regular intervals 
P11 maintain a routine for checking the movement of stock to ensure that health and safety and other organisational requirements are being met 
P12 take prompt remedial action to resolve any parts receipt and storage problems 
P13 keep complete, accurate and up-to-date stock records that can be accessed by everyone who needs them 
P14 promptly provide accurate, up-to-date parts receipt and storage information to relevant person(s), when necessary 
P15 update stock records accurately upon receipt of stock orders 
P16 promptly report any discrepancies identified during receipt of stock orders to the relevant person(s)

Knowledge and Understanding

You need to know and understand:

*Legislative and organisational requirements and procedures *
K1 the current legislation, including health and safety legislation, relevant to the receiving and storing of parts 
K2 the requirements for and importance of, how to select and wear personal protective equipment when receiving and storing of parts
K3 the risks associated with a range of potentially hazardous or dangerous goods and how these should be handled and stored
K4 manual handling techniques and weights that can be moved without assistance 
K5 your organisation's systems and procedures for: 

K5.1 receiving and accepting parts 
K5.2 record keeping and documentation for parts stock control 
K5.3 storing and moving parts stock, including checking and maintaining the quality of stock susceptible to damage and/or deterioration
K5.4 dealing with discrepancies and late deliveries 
K5.5 health, safety and security requirements when receiving, storing and moving parts 
K5.6 handling damaged parts 
K5.7 the receiving into stock of new product lines
K6 the importance of promptly checking incoming parts stock against requirements, stock orders and stock inventory after unloading or receiving parts 
K7 the implications of failing to receive and store parts correctly 
K8 the business and customer satisfaction related factors governing why: 

K8.1 deliveries should be checked promptly 
K8.2 shortfalls rectified promptly 
K8.3 accurate purchasing records are maintained
K9 your organisation's legal rights as a consumer 
K10 who in your organisation you report to for: 
K10.1 incorrect supply of parts 
K10.2 damaged parts

Parts Handling
K11 how to locate where parts are stored using the appropriate parts location information systems used in your organisation 
K12 how to issue parts locations to new product lines that have been added to the 'standard' stock list 
K13 how to handle and move parts safely including using mechanical handling equipment available 
K14 the implications of failing to select and allocate bin locations correctly


Scope Performance

Scope Knowledge





This section contains examples and explanations of some of the terms used but does not form part of the standard.

Handle and move parts
Manual and/or mechanically assisted lifting and carrying work depending on the size and type of part being handled.
Note: individuals who operate fork lift trucks must have successfully completed an appropriate approved basic training course in fork lift truck operation and hold a certificate of basic training issued by an approved organisation.

Parts *
These are motor vehicle parts (new, refurbished or recycled), any accessories and consumables 

Personal protective equipment 
Examples include overalls, safety shoes, gloves, eye protection and head protection 

Relevant person(s)
Examples include manager, supervisor, team leader or senior manager 

Vehicle parts suppliers such as manufacturers, factors and other vehicle parts suppliers

Links To Other NOS

External Links

Version Number


Indicative Review Date

30 Mar 2026





Originating Organisation


Original URN


Relevant Occupations

Vehicle Parts Operative, Vehicle Parts Assistant, Vehicle Parts Advisor

SOC Code



Vehicle; parts; receive; store; storage; stock;