Customer service for emergency motor vehicle operators Legacy
URN: IMIRR11L
Business Sectors (Suites): Roadside Assistance,Vehicle Recovery
Developed by: IMI
Approved on:
2015
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2015
Validity
Legacy
Status
Original
Originating Organisation
Original URN
Relevant Occupations
Engineering, Roadside Assistance Senior Technician, Roadside Assistance Technician, Vehicle Recovery Operator, Vehicle Recovery Technical Operator, Vehicle Trades
SOC Code
8219
Keywords
Customer; service; motor; vehicle; roadside