Remove and transport upright casualty vehicles
URN: IMIRR0406
Business Sectors (Suites): Roadside Assistance,Vehicle Recovery
Developed by: IMI
Approved on:
30 Mar 2023
Overview
This standard is about removing and transporting upright casualty vehicles from the roadside or similar hard, level standing.
For the purpose of this standard vehicles include light, light commercial, heavy goods and public service vehicles.
Performance criteria
You must be able to:
P1 identify and wear suitable personal protective equipment throughout all vehicle removal activities
P2 carry out a daily check, in accordance with your company procedures and manufacturer’s recommendations, on the vehicle and equipment being used for the recovery operation
P3 carry out a dynamic risk assessment of the casualty vehicle and its location prior to commencing recovery activities
P4 continue to assess the situation throughout the recovery and transportation process
P5 make justifiable decisions for a course of action based upon the information gained from your initial assessment of the situation
P6 conduct all recovery and transportation activities following:
P6.1 legal requirementsP6.2 workplace proceduresP6.3 industry codes of practiceP6.4 health and safety requirementsP6.5 manufacturer's operating instructionsP6.6 operator’s licence compliance requirementsP6.7 the Environment Agency’s hazardous waste regulationsP7 work in a way which minimises the risk of:P7.1 further damage to the vehicleP7.2 contact with leakage, hazardous materials/substances or high voltage components which have not been disconnectedP7.3 any potential further damage to your working environmentP7.4 injury to self and othersP8 promptly inform the relevant authorities where the condition of the vehicle presents a hazard and/or the loading manoeuvre is likely to obstruct the flow of trafficP9 use a recovery vehicle and recovery equipment which:P9.1 is suitable for the type, condition and weight of vehicle to be transportedP9.2 is suitable for the nature of the incidentP10 report viable options to your recovery controller for action promptly where the recovery vehicle and equipment prove unsuitableP11 ensure vehicle has been made safe prior to undertaking any recovery or transportation activitiesP12 position and rig the recovery vehicle and recovery equipment to:P12.1 minimise the need to re-rigP12.2 secure the best recovery advantageP13 safely operate winching equipmentP14 ensure no recovery equipment or vehicle specification is overloadedP15 ensure the recovery site is left free from debris, waste, tools, equipment and cones prior to moving offP16 transport the casualty vehicle to the relevant destination and unload, without further damageP17 ensure your records are accurate and complete and passed promptly to the relevant person(s)
Knowledge and Understanding
You need to know and understand:
Legislative and organisational requirements and procedures
K1 the legal requirements and industry codes of practice governing site protection and recovery operations
K2 the importance of wearing the appropriate personal protective equipment
K3 how to carry out an appropriate risk assessment and use this assessment to determine collection and transportation of vehicles
K4 the importance of informing the relevant authorities/responsible parties where recovery operations are likely to affect other traffic
K5 how to work safely and identify hazards when recovering and transporting vehicles
K6 the hazards associated with working on or near petrol and alternative fuel vehicle systems and components
K7 the limits of your authority for dealing with hazardous substances or alternative fuel vehicles
K8 the referral process for dealing with unexpected issues
K9 your organisation's operating, reporting and recording procedures
K10 the range of services and resources available within your organisation
K11 how to complete recovery records and the importance of doing so
K12 the importance of adhering to a robust, documented handover procedure
K13 company operating procedures to follow if a casualty vehicle is to be kept on-site
Vehicle recovery equipment
K14 the types, purpose and use of relevant vehicle recovery equipment *
K15 the importance of carrying out a daily check on the recovery vehicle and equipment
K16 the safe working loads for *recovery equipment, axle weights and stability
K17 the basic principles of manually handling recovery equipment
Vehicle recovery
K18 how to make an initial assessment of the extent of vehicle damage
K19 how to assess the most suitable recovery method for the type of incident, type of vehicle, the location and the condition of the casualty vehicle
K20 how to assess the weight of a casualty vehicle, including a load where appropriate
K21 the effect of weather conditions on the feasibility of recovery operations and how they are conducted
K22 how to use suitable site to base communication methods
K23 how to give clear, appropriate and informative instructions to customers
K24 the circumstances in which to call for specialist advice and assistance
K25 the operation of braking and transmission systems appropriate to the type(s) of vehicles on which you work
K26 the principles of loading and load containment
K27 on site recovery planning and control techniques
K28 how to prepare and secure casualty vehicles for transportation
K29 how to check for and deal with any casualty vehicle system and load leakage
K30 the dangers associated with roadside recovery operations and how to lessen the risks to yourself, customers and other road users
K31 how to identify vehicle type, e.g. EV, LPG etc.
K32 how to identify casualty vehicles carrying hazardous substances
K33 the importance of informing the authorities where roadside operations are likely to affect other traffic
K34 how to correctly position and rig recovery vehicles
K35 how to fit towing, loading and transportation equipment for the types of vehicle you deal with
K36 how to work safely at the roadside following industry codes of practice
K37 how to perform safety checks on casualty vehicles relevant to the types of vehicle you deal with
K38 how to clear the site prior to moving off, taking into account any environmental issues where appropriate
K39 how to use suitable warning lights
K40 how to avoid damage to casualty vehicles during transportation
Winching techniques
K41 the implications of working at height in relation to routine operator checks and basic maintenance, loading and unloading of vehicles
K42 the principles of winch theory, resistances to winching a casualty and stabilisation of the transporter vehicle
K43 the principles of powered winch operation and the loads to be applied, including the multiplication of forces when pulleys, snatch blocks, strops and anchor points are used
K44 the methods used to change direction of pull or to halve the load on the winch being used
K45 the function of all operating controls for a winch
K46 the safe working load of all ancillary equipment in various configurations
K47 the points to inspect on the rope and terminal fixings, the range and signs of possible rope damage and the limits to rope wear and tear that are acceptable for winching
Scope/range
1. **Recovery equipment** is:
1.1. tow poles1.2. transporters1.3. vehicle mounted recovery systems1.4. winches1.5. truck mounted loaders1.6. underlifts1.7. trailers1.8. spec lifts/support lifts
2. Roadside is:2.1. off a live carriageway (driveway, car park)2.2. on a live carriageway, including smart motorways and emergency refuge areas
3. Weather conditions are:3.1. poor visibility3.2. light3.3. dark3.4. dry3.5. rain3.6. snow3.7. ice3.8. wind3.9. extreme temperatures
4. Winching operation includes:4.1. pre-winching checks4.2. identifying (and calculating) the different resistances to winching when recovering a vehicle
5. Ancillary equipment includes:5.1. winch wire5.2. continuous loops5.3. shackles5.4. snatch blocks5.5. chains and brothers5.6. strops5.7. capstan5.8. lighting board for casualty vehicle5.9. skates and dolly wheels
6. *Secure casualty vehicles for transportation *includes:6.1. straps and ratchets6.2. chains and ratchets
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
This section contains examples and explanations of some of the terms used but does not form part of the standard.
Alternative fuel
This is defined as any type of fuel that may be used to power an internal combustion engine (for example, LPG, bio ethanol etc. and hydrogen fuel cell systems), or electric vehicles, to include:
o Hybrid (HEV) - to include mild/micro hybrid vehicles where the voltage is considered dangerous.
o Plug-in Hybrid (PHEV)
o Extended Range Electric Vehicle (ER-EV) or Range Extended Electric Vehicle (RE-EV)
o Battery Electric Vehicle (BEV) or Pure Electric Vehicle (PEV)
o Fuel Cell Electric Vehicle (FCEV)
*
Carriageway
Examples include rural roads, urban roads and motorways, in hazardous and non- hazardous situations.
Industry Codes of Practice
The current Code of Practice for Safe Roadside Working.
Instructions to customers
To include towing instructions if applicable.
Legal requirements
Current legislation (including local by-laws and regulations) applicable to securing and protecting the recovery site and towing a vehicle.
Personal protective equipment
Reflective safety garments, safety footwear, safety gloves and safety glasses as recommended by the current industry Code of Practice for Safe Roadside Working.
Pre-winching checks
To include deploying the winch rope for a visual inspection, carrying out a practical check on all operating functions of the equipment including safety devices, winch controls and winch security as appropriate
Recovery vehicle
Any vehicle fitted with recovery equipment.
Similar hard, level standing
Examples include driveways, forecourts and car parks.
Vehicles *
These can be any light vehicle up to 3500kgs which could include cars, vans and multi-purpose vehicles (MPV’s), or medium and heavy goods vehicles, buses and coaches of 3500kgs gross vehicle mass (GVM) and above.
Links To Other NOS
External Links
Version Number
1
Indicative Review Date
30 Mar 2026
Validity
Current
Status
Original
Originating Organisation
IMI
Original URN
RR04 and RR06
Relevant Occupations
Roadside Assistance Technician, Vehicle Recovery Operator
SOC Code
5231
Keywords
Remove; transport; recover; load; vehicle;