Carry out roadside diagnostic activities on motor vehicles

URN: IMIRR01
Business Sectors (Suites): Roadside Assistance
Developed by: IMI
Approved on: 2023

Overview

This standard is about carrying out a series of roadside mechanical, electrical and electronic diagnostic tests on a variety of vehicle systems, and making suitable recommendations for cost effective rectification work.


Performance criteria

You must be able to:

P1 identify and wear suitable personal protective equipment throughout all roadside diagnostic activities 
P2 assess the dangers relating to the vehicle and its location prior to commencing diagnostic activities 
P3 secure the immediate safety of the driver and passengers
P4 prepare the vehicle systems and work area for safe working practices 
P5 support the identification of faults by reviewing vehicle: 

P5.1 technical data
P5.2 diagnostic test procedures 
P6 prepare, connect and test all the equipment required prior to use, following manufacturer's instructions 
P7 use diagnostic methods which are relevant to the symptoms presented 
P8 collect diagnostic information in a systematic way relevant to the diagnostic methods used 
P9 collect sufficient diagnostic information to enable an accurate diagnosis of faults 
P10 identify and record the system deviation from acceptable limits accurately 
P11 make suitable recommendations for rectification based upon your analysis of the diagnostic information gained 
P12 ensure your records are accurate, complete, signed by the customer (where appropriate) and passed promptly to the relevant person(s) in the format required 
P13 promptly report any anticipated delays in completion to the relevant person(s)  
P14 ensure your working practices are safe and conform to legal, current industry code of practice for safe roadside working and workplace requirements 


Knowledge and Understanding

You need to know and understand:

Legislative and organisational requirements and procedures
K1 the legislation and workplace procedures relevant to: 

K1.1 health and safety 
K1.2 the environment including waste disposal 
K1.3 the current industry Code of Practice for Safe Roadside Working 
K1.4 the appropriate personal and vehicle protective equipment for working at the roadside 
K2 legal and safe working requirements relating to the vehicle (including road safety requirements) 
K3 your workplace procedures for: 

K3.1 recording diagnostic activities and recommendations 
K3.2 the referral of problems 
K3.3 reporting delays to the completion of work 
K4 the importance of documenting diagnostic and rectification information 
K5 the importance of keeping others informed of progress 
K6 the relationship between time, costs and profitability 
K7 the importance of promptly reporting anticipated delays to the relevant person(s)  
K8 the referral process for faults relating to High Energy systems and components
K9 the importance of adhering to a robust, documented handover procedure

Electrical and electronic principles
K10 electrical and electronic principles associated with vehicle systems, including types of sensors and actuators, their application and operation; digital and fibre optics principles 
K11 how electrical and electronic vehicle systems operate, including electrical component function, electrical inputs, outputs, voltages and oscilloscope patterns 
K12 the interaction between electrical, electronic and mechanical components within vehicle systems 
K13 electrical symbols, units and terms 
K14 electrical safety procedures
K15 the hazards associated with high energy electrical vehicle components 

Use of diagnostic equipment
K16 how to prepare and test the accuracy of diagnostic equipment used at the roadside 
K17 how to use the appropriate diagnostic equipment at the roadside 

Vehicle system faults and their diagnosis
K18 how to find, interpret and use sources of information on technical data, diagnostic test procedures and statutory requirements 
K19 how the vehicle systems within each of the vehicle areas operate (ie engine area, transmission area, chassis or frame area and electrical area) 
K20 the possible causes of faults in vehicle systems within the engine area, transmission area, chassis or frame area and electrical area 
K21 the vehicle operating specifications for limits, fit and tolerances 
K22 how to carry out systematic diagnostic testing of faults in vehicle systems within the engine area, transmission area, chassis or frame area and electrical area for the classification of vehicle worked upon using appropriate diagnostic methods 
K23 the relationship between diagnostic methods and the symptoms presented by the vehicle 
K24 how to select the most appropriate diagnostic testing method for the symptoms presented 
K25 how to interpret test results and vehicle data in order to accurately identify the location and cause of system faults  
K26 how to make cost effective recommendations for rectification 
K27 the importance of informing the customer where temporary work has been carried out


Scope/range


Scope Performance


Scope Knowledge


Values


Behaviours


Skills


Glossary


Links To Other NOS


External Links


Version Number

3

Indicative Review Date

2026

Validity

Current

Status

Original

Originating Organisation

IMI

Original URN

RR01

Relevant Occupations

Roadside Assistance Senior Technician, Roadside Assistance Technician

SOC Code

5231

Keywords

Roadside; diagnostic; motor; vehicles; activities;