Provide a first response to a broken down or damaged heavy goods or public service vehicle
This standard is about attending an incident, following risk assessment procedures, securing the site and vehicle and then making decisions for further action. This may involve conducting basic repairs on the vehicle to enable onward journey or initiating recovery of the vehicle and the people involved. It also includes providing information to, and seeking guidance from, relevant specialist authorities where hazardous substances or situations may be involved.
You must be able to:
P2.1 health, safety and environmental legislation and codes of practiceP2.2 organisational procedures and risk assessmentsP2.3 manufacturers’ guidelinesP3 carry out and record a dynamic risk assessment of the vehicle and the siteP4 secure and protect the incident site, including traffic control if necessaryP5 safeguard the health and safety of yourself and others involved in the incident before, during and after assessment and repair activitiesP6 ensure your initial assessment of the vehicle identifies:P6.1 the existence of any hazardous substancesP6.2 any fire hazardsP6.3 the need for any special assistanceP7 provide accurate information, where necessary, promptly and clearly to all relevant authorities and your organisation covering:P7.1 personal/medical requirementsP7.2 the prevailing weather conditionsP7.3 the location and roadside situationP7.4 the nature of the incidentP7.5 hazards and risksP8 seek assistance and guidance promptly from the relevant authorities when you believe that hazardous substances are present.P9 ensure your initial assessment of the vehicle establishes :P9.1 the nature and extent of any vehicle damage and/or breakdownP9.2 the feasibility of the roadside repairP10 make justifiable decisions for dealing with the vehicle and any people involved based upon the information gained from your initial assessment of the situation and examination methodsP11 support your repair activities by reviewing technical informationP12 prepare, check and use all the equipment required following manufacturer’s instructionsP13 identify and undertake basic repairs at the roadside on *vehicle systems *P14 perform a re-test to ensure the repair is successful
P15 arrange for the recovery of the vehicle if the repair does not meet legal and organisational standards
P16 report any anticipated delays in completion to the relevant person(s) promptlyP17 ensure your records are accurate and complete and are promptly passed to the relevant person(s)
Knowledge and Understanding
You need to know and understand:
K4.1 health and safetyK4.2 the environment (including waste disposal)K4.3 appropriate personal and vehicle protective equipmentK5 Your workplace procedures for:K5.1 recording removal and replacement informationK5.2 lone working reportingK5.3 the referral of problemsK5.4 reporting delays to the completion of workK5.5 vehicle and customer recoveryK6 the importance of using suitable personal protective equipment (PPE) and vehicle markings which comply with legislation and industry codes of practiceK7 the importance of documenting removal and replacement informationK8 the importance of working to agreed timescales and keeping others informed of progressK9 the relationship between time and costsK10 The hazards associated with working on or near high voltage electrical vehicle components
*Assessing and securing the site *K11 the difference between a generic risk assessment and a dynamic risk assessment.K12 the difference in requirements in securing and protecting a breakdown site and an incident site.K13 the difference in requirements for securing the site dependent on time required to complete a repair or recoveryK14 the sources of specialist advice and guidance relevant to the incident.
K15 how to assess weather conditions and how these conditions affect the assessment and security of the roadside situation.K16 how to carry out dynamic risk assessment of the immediate roadside situation surrounding an incident.K17 the safety procedures appropriate to different road categoriesK18 how to identify vehicles carrying hazardous substances.K19 the circumstances in which to call for specialist assistance.K20 how to secure and protect incident sites in line with:K20.1 current industry codes of practice,K20.2 organisational procedures,K20.3 health, safety and environmental legislation.K21 how to take steps to secure the safety of yourself and others.K22 the steps to take to clear the incident site following repair or recovery of the vehicle.K23 the possible consequences of inaccurate roadside risk assessment.K24 how to use electronic and radio communication methods effectively.K25 how to communicate with customers and relevant authorities.K26 how to make an initial assessment of the extent of vehicle damage and or faults.K27 how to interpret the results of your initial vehicle condition assessment and make justifiable decisions for your course of action.
Use of technical informationK28 how to find, interpret and use sources of technical information applicable to determine the correct repair method.K29 how to find, interpret and use sources of technical information applicable to component removal and replacementK30 the importance of using the correct sources of technical informationK31 the purpose of and how to use identification codes
EquipmentK32 how to prepare, check and use all the test equipment requiredK33 how to prepare, check and use all the removal and replacement equipment required
Basic motor vehicle repairK34 basic vehicle systems features and operation
K35 how to recognise the repair procedure for the appropriate fault within the system.
1.1. vehicle technical data1.2. schedules of inspection1.3. regulations
2. Examination methods are:2.1. sensory2.2. functional2.3. measurements
3. Assessment of the vehicle is for:3.1. malfunction3.2. damage3.3. fluid levels3.4. leaks3.5. wear3.6. security3.7. condition and serviceability3.8. conformity3.9. necessity for adjustment(s)3.10. corrosion
4. Vehicle systems include:4.1. electrical systems & circuits4.2. engine systems4.3. transmission systems4.4. exhaust systems4.5. chassis systems, including suspension, steering and brakes4.6. cooling systems4.7. body systems and components