Identify and Agree the Motor Vehicle Customer Needs Legacy
URN: IMICA08L
Business Sectors (Suites): Accident Repair - Body,Accident Repair - Joining,Accident Repair - Mechanical, Electrical and Trim,Accident Repair - SMART - Cosmetic,Accident Repair - SMART - PDR,Auto Electrical and Mobile Electrical Installation,Body Building,Maintenance and Repair - Light Vehicle,Maintenance and Repair - Caravans and Motorhomes,Maintenance and Repair - Heavy Vehicle Trailer,Maintenance and Repair - Lift Truck,Maintenance and Repair - Motorcycle,Roadside Assistance,Vehicle Fitting,Vehicle Recovery
Developed by: IMI
Approved on:
2017
Overview
Performance criteria
You must be able to:
Knowledge and Understanding
You need to know and understand:
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
Indicative Review Date
2017
Validity
Legacy
Status
Original
Originating Organisation
Original URN
Relevant Occupations
Body Builder (Automotive), Body Builder Workshop Controller (Automotive), Body Repair and Alignment Technician (Automotive), Body Repair Technician (Automotive), Caravan and Motorhome Diagnostic Technician (Automotive), Caravan and Motorhome Service Technician (Automotive), Caravans and Motorhomes Diagnostic Technician (Automotive), Caravans and Motorhomes Service Technician (Automotive), Cosmetic Refinishing Technician (Automotive), Cosmetic Senior Refinishing Technician (Automotive), Heavy Vehicle Diagnostic Technician (Automotive), Heavy Vehicle Fleet/Service Manager (Automotive), Heavy Vehicle Master Technician (Automotive), Heavy Vehicle Service Technician (Automotive), Heavy Vehicle Trailer Diagnostic Technician (Automotive), Heavy Vehicle Trailer Fleet/Service Manager (Automotive), Heavy Vehicle Trailer Master Technician (Automotive), Heavy Vehicle Trailer Service Technician (Automotive), Lift Truck Service Technician (Automotive), Lift Truck Trailer Diagnostic Technician (Automotive), Lift Truck Trailer Master Technician (Automotive), Light Vehicle Diagnostic Technician (Automotive), Light Vehicle Fleet/Service Manager (Automotive), Light Vehicle Master Technician (Automotive), Light Vehicle Service Technician (Automotive), Maintenance and Repair Technicians, Mechanical, Electrical and Trim Assistant Technician (Automotive), Mechanical, Electrical and Trim Technician (Automotive), Motorcycle Diagnostic Technician, Motorcycle Fleet/Service Manager (Automotive), Motorcycle Master Technician (Automotive), Motorcycle Service Technician, PDR Senior Technician (Automotive), PDR Technician (Automotive), Roadside Assistance Manager, Roadside Assistance Operator, Roadside Assistance Operators, Roadside Assistance Senior Operator, Roadside Assistance Senior Technician, Roadside Assistance Technician
SOC Code
5231
Keywords
Reduce Risk(s), Health and Safety, Motor Vehicle Environment