Support the effectiveness of teams

This standard identifies the requirements when you support the effectiveness of teams. This includes agreeing on individual and collective roles and responsibilities within teams, collaborating effectively as a team member and contributing to the effectiveness, culture and high standards of professional practice of the team.

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1. establish consent and access information about teams, outcomes and the workplace vision and purpose 
2. identify and agree the roles and responsibilities of yourself and others in contributing to the outcomes of teams and the workplace vision and purpose
3. complete commitments to others within agreed work priorities 
4. contribute to equality, diversity, inclusion and rights to demonstrate respect and value for others
5. contribute to a workplace culture of openness, mutual support, integrity and wellbeing 
6. contribute to modelling professional practice
7. engage in effective professional communication in the workplace 
8. contribute to sharing ideas, perspectives and concerns to improve team working
9. work in partnership in teams to manage group dynamics, resolve conflicts and find solutions  
10. practice self-care, regulate your emotions and develop resilience 
11. inform others on progress towards deadlines and commitments 
12. seek opportunities to share your knowledge and skills with others 
13. contribute to records and reports required for supporting the effectiveness of teams
14. reflect on how you carried out your roles and responsibilities to support the effectiveness of teams, with feedback from others

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1. how to access information on teams, outcomes and the vision and purpose of the workplace
2. the importance of agreeing on individual and collective team roles and responsibilities
3. how to contribute to a team culture of openness, mutual support, integrity and wellbeing
4. the importance of high standards of professional practice
5. the importance of leadership at all levels of the workplace
6. how to contribute to workplace and team evaluations
7. how to engage with team members and use clear and inclusive communication
8. the influence of neurodivergence and additional needs on supporting the effectiveness of teams
9. factors that create safe environments which encourage the sharing of ideas and challenges
10. the importance of effective communication and understanding the perspectives of team members
11. the importance of dignity, kindness and compassion when working with team members
12. principles that underpin effective team working 
13. how to apply trauma informed principles to contribute to team culture and teamwork
14. how to work in partnership with team members 
15. styles of interaction and how these can impact team working 
16. the influence of culture, background and spirituality on how you work with team members
17. how to respond to issues and concerns which may occur between team members 
18. the importance of informing relevant team members when you cannot meet deadlines and commitments
19. techniques to support self-care, emotional regulation and resilience in the face of setbacks
20. how to contribute to the professionalism of teams 
21. types of digital tools and devices that can support the effectiveness of teams
22. the records and reports required to support the effectiveness of teams
23. the relevant legal requirements, standards of practice, frameworks and guidance for supporting the effectiveness of teams
24. the workplace requirements on equality, diversity, inclusion, and rights when supporting the effectiveness of teams
25. how to work in partnership with others to support the effectiveness of teams
26. how your personal experiences and unconscious bias may impact when supporting the effectiveness of teams, and how to address this
27. the role of supervision, reflective practice and learning and development in supporting the effectiveness of teams

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The glossary for this National Occupational Standard is available on the Skills for Care and Development website.

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1

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2031

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Current

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Original

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Skills for Care & Development

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HSCCLD26

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Social Care and Childrens Care

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effective teams, Health and Social Care & Children’s Care Learning and Development

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