Resolve technical problems at glazing sites
URN: GQAGLA12
Business Sectors (Suites): Glazing
Developed by: GQA
Approved on:
30 Sept 2013
Overview
This standard covers the need to resolve technical problems with glazing work. Glaziers are expected to use their experience and knowledge to identify technical problems and propose solutions for them.
This standard is for you if you are involved in rectifying glass or glass related technical problems on site. The problems could be due to incorrect fitment or faulty/incorrect materials
Performance criteria
You must be able to:
1 check health and safety requirements, and relevant statutory and industry regulations, are complied with at all times
2 investigate any indications of a technical problem with glazing work or glazing equipment following standard operating procedures
3 identify possible causes of the technical problem using appropriate problem-solving methods
4 identify possible variations in main characteristics and features of glazing materials used that could be the cause of technical problems and obtain specifications for them
5 assess glazing materials for variations in quality following standard operating procedures
6 identify causes of technical problem and possible solutions following standard operating procedures
7 inform relevant people of the reasons for technical problems, suggested solutions and consequences of not acting to solve problems following standard operating procedures
8 resolve technical problems following safe working practices
9 record information in the appropriate information systems
Knowledge and Understanding
You need to know and understand:
1 relevant health and safety requirements, and statutory and industry regulations, that have to be complied with
2 types of technical problems that can occur with different types of glazing work or equipment
3 likely causes of different types of technical problems
4 possible consequences of not rectifying different types of technical problems
5 methods for identifying causes of technical problems
6 methods available for resolving different technical problems
7 how and why to monitor problems have been fully resolved
8 who should be informed of technical problems and solutions
9 how to use information gained to minimise the risk of technical problems recurring
10 possible sources of external support and advice when unable to resolve problems
11 who can authorise the provision of external support
12 possible consequences of obtaining external advice or resource to resolve problems
13 information recorded, how and why this is recorded and how the information can be used
Scope/range
Scope Performance
Scope Knowledge
Values
Behaviours
Skills
Glossary
Links To Other NOS
External Links
Version Number
1
Indicative Review Date
31 Mar 2018
Validity
Current
Status
Original
Originating Organisation
Proskills
Original URN
PROGLAZE12
Relevant Occupations
Glaziers Window Fabric and Fitters
SOC Code
5317
Keywords
Glazing, glass