Carry out post fenestration installation activity
Overview
This standard covers the need to ensure the installation of the fenestration products has been completed to specification, and the quality of finish is to a required standard. This could apply to windows and doors, conservatories, or curtain walling systems. Customers can be internal or external to the organisation. You must be able to explain and demonstrate the operation of the fenestration product installed to the customer, in a professional manner and answer any questions. You will need to complete all handover documentation and ensure that all relevant records are retained.
This standard is for you if you work in the Fenestration Industry and are involved in finishing off on site installation work
Performance criteria
You must be able to:
check any existing fixtures and fittings are undamaged and in position to meet specifications
apply finishing materials so they are comparable with existing surfaces following standard operating procedures
remove surplus materials and debris from site and dispose of them following standard operating procedures
remove tools and equipment from work area and store them following standard operating procedures
- clean and finish the installation to meet specifications
- conduct final inspections of work carried out, checking components function to meet specifications
pass relevant documentation relating to installation to customers
give relevant information to customers about warranties, operation and cleaning of installations, giving them the opportunityto ask questions and seek clarification
- record information on installation activity following standard operating procedures
Knowledge and Understanding
You need to know and understand:
- how to ensure installation is well presented and completed to meet specifications
- types of further work required and how to deal with this
- how to dispose of surplus materials including disposal, recycling and reuse
- why it is important to remove all materials and debris from the site, and return areas to original state
- documentation that comes with different products and installations and why this is important
- types of information recorded on installation activity
- standard operating procedures for dealing with payments
- information and instructions given to customers on completion of work
- typical questions asked by customers and how to respond appropriately
- how to check customers understand information provided and why this is important
problems that might occur during post installation activity and handover and how they might be overcome
information systems used and why it is important to record information